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How to connect Knack and Userback
Create a New Scenario to Connect Knack and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Knack, triggered by another scenario, or executed manually (for testing purposes). In most cases, Knack or Userback will be your first step. To do this, click "Choose an app," find Knack or Userback, and select the appropriate trigger to start the scenario.
Add the Knack Node
Select the Knack node from the app selection panel on the right.
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Add the Userback Node
Next, click the plus (+) icon on the Knack node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Knack and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Knack and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Knack, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Knack and Userback integration works as expected. Depending on your setup, data should flow between Knack and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Knack and Userback
Userback + Knack + Slack: When new feedback is created in Userback, a new record is created in Knack to track the feedback. Then, a message is sent to a Slack channel to notify the development team about the new feedback.
Userback + Knack + Google Sheets: When new feedback is created in Userback, a new record is created in Knack. The details from the Knack record are then added as a new row in a Google Sheet to track feedback trends.
Knack and Userback integration alternatives
About Knack
Use Knack with Latenode to build custom database apps and automate workflows. Connect Knack data to other services, like CRMs or marketing tools, without code. Latenode lets you transform and route Knack data, create advanced logic, and scale automation beyond Knack's built-in limits, all visually and affordably.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
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FAQ Knack and Userback
How can I connect my Knack account to Userback using Latenode?
To connect your Knack account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Knack and click on "Connect".
- Authenticate your Knack and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Userback feedback from new Knack records?
Yes, with Latenode! Automatically trigger feedback requests in Userback when new records are added to Knack. Enhance your data collection and streamline user feedback, all without coding.
What types of tasks can I perform by integrating Knack with Userback?
Integrating Knack with Userback allows you to perform various tasks, including:
- Automatically create Userback tickets from new Knack form submissions.
- Update Knack records based on feedback received in Userback.
- Send automated notifications in Userback when a Knack record is updated.
- Track Userback feedback status directly within your Knack database.
- Aggregate Userback feedback data into Knack for comprehensive reporting.
How do I transform data between Knack and Userback?
Use Latenode's built-in data transformation blocks or JavaScript steps to map and transform data fields between Knack and Userback before creating records.
Are there any limitations to the Knack and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Knack and Userback APIs apply.
- Historical data migration might need custom scripting.
