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How to connect Knack and WhatsApp Business Cloud
Create a New Scenario to Connect Knack and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Knack, triggered by another scenario, or executed manually (for testing purposes). In most cases, Knack or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Knack or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.
Add the Knack Node
Select the Knack node from the app selection panel on the right.
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Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Knack node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.
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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Knack and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Knack and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Knack, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Knack and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Knack and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Knack and WhatsApp Business Cloud
Knack + Twilio + WhatsApp Business Cloud: When a new record is created in Knack, a confirmation SMS is sent via Twilio, followed by a WhatsApp Business message to the user, confirming the details.
WhatsApp Business Cloud + Knack + Google Sheets: When a new message is received via WhatsApp Business Cloud, the inquiry is captured in Knack and then logged in Google Sheets to track customer support interactions.
Knack and WhatsApp Business Cloud integration alternatives
About Knack
Use Knack with Latenode to build custom database apps and automate workflows. Connect Knack data to other services, like CRMs or marketing tools, without code. Latenode lets you transform and route Knack data, create advanced logic, and scale automation beyond Knack's built-in limits, all visually and affordably.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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See how Latenode works
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FAQ Knack and WhatsApp Business Cloud
How can I connect my Knack account to WhatsApp Business Cloud using Latenode?
To connect your Knack account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Knack and click on "Connect".
- Authenticate your Knack and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send WhatsApp messages for new Knack database entries?
Yes, you can! Latenode's visual editor simplifies this. Trigger workflows from new Knack entries and automatically send personalized WhatsApp messages. Keep your contacts informed instantly.
What types of tasks can I perform by integrating Knack with WhatsApp Business Cloud?
Integrating Knack with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send automated WhatsApp updates based on Knack record changes.
- Create new Knack records from incoming WhatsApp messages.
- Send personalized WhatsApp welcome messages for new Knack users.
- Trigger Knack actions when specific keywords are received in WhatsApp.
- Automatically send invoices via WhatsApp based on Knack payment statuses.
Can I use JavaScript functions to transform Knack data?
Yes! Latenode enables you to use custom JavaScript functions to transform and format data from Knack before sending it via WhatsApp, offering advanced control.
Are there any limitations to the Knack and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of WhatsApp Business Cloud may affect high-volume messaging.
- Complex data transformations might require advanced JavaScript knowledge.
- Knack API limitations could impact the frequency of data synchronization.
