Kommo and Atera Integration

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Sync Kommo leads with Atera as tickets using Latenode's visual editor and custom JavaScript functions. Streamline support workflows with affordable, execution-based pricing and ensure no lead is missed for faster resolutions.

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Kommo

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Kommo and Atera

Create a New Scenario to Connect Kommo and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Atera will be your first step. To do this, click "Choose an app," find Kommo or Atera, and select the appropriate trigger to start the scenario.

Add the Kommo Node

Select the Kommo node from the app selection panel on the right.

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Kommo

Configure the Kommo

Click on the Kommo node to configure it. You can modify the Kommo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the Kommo node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Sign In

Run node once

Configure the Kommo and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Kommo and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Kommo, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Atera integration works as expected. Depending on your setup, data should flow between Kommo and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Kommo and Atera

Kommo + Atera + Slack: When a deal closes in Kommo (trigger not available, using New Lead instead), create a new customer in Atera and notify the assigned technician in Slack via direct message by finding them using their email.

Atera + Kommo + Google Sheets: When a new or updated customer is created in Atera, find the corresponding lead in Kommo (trigger not available, using New Lead instead), and then update a Google Sheet row with the Atera customer and Kommo lead data. Requires the lead to already exist.

Kommo and Atera integration alternatives

About Kommo

Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

Kommo + Atera integration

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FAQ Kommo and Atera

How can I connect my Kommo account to Atera using Latenode?

To connect your Kommo account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Kommo and click on "Connect".
  • Authenticate your Kommo and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Atera tickets from new Kommo leads?

Yes, you can! Latenode's visual editor simplifies this, letting you instantly create Atera tickets and escalate them if Kommo lead value is high. This ensures faster support.

What types of tasks can I perform by integrating Kommo with Atera?

Integrating Kommo with Atera allows you to perform various tasks, including:

  • Create new Atera tickets when a new lead is created in Kommo.
  • Update Atera tickets when a deal stage changes in Kommo.
  • Sync Kommo contacts with Atera customer information.
  • Trigger Kommo tasks when an Atera ticket is resolved.
  • Send custom notifications to relevant teams via Slack or email.

HowtohandlecomplexconditionalautomationwithKommoandLatenode?

Latenode’s visual editor, combined with JavaScript blocks, allows you to easily create complex conditional logic for advanced Kommo workflows and automated processes.

Are there any limitations to the Kommo and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript knowledge.
  • Rate limits of Kommo and Atera APIs apply.
  • Real-time synchronization depends on the polling interval.

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