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How to connect Kommo and Canny
Create a New Scenario to Connect Kommo and Canny
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Canny will be your first step. To do this, click "Choose an app," find Kommo or Canny, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the Canny Node
Next, click the plus (+) icon on the Kommo node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.
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Authenticate Canny
Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.
Configure the Kommo and Canny Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Canny Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Canny integration works as expected. Depending on your setup, data should flow between Kommo and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Canny
Canny + Kommo + Slack: When a new post is created in Canny, a new lead is created in Kommo. The sales team is then notified in Slack about the new lead.
Canny + Kommo + Jira: When a post's status changes in Canny, update the Kommo lead and create a task in Jira.
Kommo and Canny integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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See how Latenode works
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FAQ Kommo and Canny
How can I connect my Kommo account to Canny using Latenode?
To connect your Kommo account to Canny on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Canny accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync new Kommo contacts as Canny users?
Yes, you can! Latenode simplifies this, automatically adding Kommo contacts to Canny. This keeps your user data consistent and enhances feedback management, saving you manual work.
What types of tasks can I perform by integrating Kommo with Canny?
Integrating Kommo with Canny allows you to perform various tasks, including:
- Automatically create Canny posts from new Kommo deals.
- Update Kommo lead statuses based on Canny feedback scores.
- Trigger Kommo tasks when new feature requests are added to Canny.
- Send personalized thank-you notes via Kommo after Canny upvotes.
- Analyze Canny feedback to improve Kommo sales scripts using AI.
How does Latenode handle Kommo API rate limits?
Latenode manages Kommo's API limits intelligently, using queues and error handling to ensure reliable data synchronization without disruptions.
Are there any limitations to the Kommo and Canny integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- Historical data migration from Kommo to Canny might need manual setup.
- Canny's API limits may affect real-time synchronization for large datasets.
