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How to connect Kommo and Discourse
Create a New Scenario to Connect Kommo and Discourse
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Discourse will be your first step. To do this, click "Choose an app," find Kommo or Discourse, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the Discourse Node
Next, click the plus (+) icon on the Kommo node, select Discourse from the list of available apps, and choose the action you need from the list of nodes within Discourse.
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Authenticate Discourse
Now, click the Discourse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Discourse settings. Authentication allows you to use Discourse through Latenode.
Configure the Kommo and Discourse Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Discourse Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Kommo, Discourse, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Discourse integration works as expected. Depending on your setup, data should flow between Kommo and Discourse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Discourse
Kommo + Discourse + Slack: When a deal reaches the 'Won' status in Kommo, a new topic is created in Discourse to announce the win. Subsequently, a notification is sent to the sales team in Slack to celebrate the successful deal.
Discourse + Kommo + Google Sheets: When a new topic is created in Discourse, the details are added to a Google Sheet. If the topic creator is not an existing contact in Kommo, a new contact is created.
Kommo and Discourse integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
Related categories
About Discourse
Integrate Discourse with Latenode to automate community management. Trigger actions based on new topics or replies. Automatically analyze sentiment, flag urgent issues, and update your CRM. Build custom moderation flows with Latenode's no-code tools, AI nodes, and flexible JavaScript functions, scaling support without manual effort.
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FAQ Kommo and Discourse
How can I connect my Kommo account to Discourse using Latenode?
To connect your Kommo account to Discourse on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Discourse accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger forum posts from new Kommo leads?
Yes! Latenode lets you automatically create Discourse topics when a new lead is added to Kommo, keeping your community informed and engaged. Streamline outreach without code!
What types of tasks can I perform by integrating Kommo with Discourse?
Integrating Kommo with Discourse allows you to perform various tasks, including:
- Automatically creating Discourse topics for new Kommo deals.
- Posting Kommo deal updates as comments in Discourse threads.
- Creating Kommo leads from new Discourse users.
- Sending direct messages in Discourse for urgent Kommo updates.
- Analyzing Discourse activity and updating Kommo lead scores.
How do I handle errors when Kommo data is invalid?
Latenode's advanced error handling allows you to create robust workflows that automatically manage invalid Kommo data. Retries or notifications are built-in.
Are there any limitations to the Kommo and Discourse integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization is subject to API rate limits.
- Complex data transformations may require JavaScript knowledge.
- Custom field mappings need to be configured manually.
