How to connect Kommo and Facebook Messenger
Create a New Scenario to Connect Kommo and Facebook Messenger
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Facebook Messenger will be your first step. To do this, click "Choose an app," find Kommo or Facebook Messenger, and select the appropriate trigger to start the scenario.

Add the Kommo Node
Select the Kommo node from the app selection panel on the right.

Kommo
Add the Facebook Messenger Node
Next, click the plus (+) icon on the Kommo node, select Facebook Messenger from the list of available apps, and choose the action you need from the list of nodes within Facebook Messenger.

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Authenticate Facebook Messenger
Now, click the Facebook Messenger node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Facebook Messenger settings. Authentication allows you to use Facebook Messenger through Latenode.
Configure the Kommo and Facebook Messenger Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Facebook Messenger Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Facebook Messenger
Trigger on Webhook
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Kommo
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Kommo, Facebook Messenger, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Facebook Messenger integration works as expected. Depending on your setup, data should flow between Kommo and Facebook Messenger (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Facebook Messenger
Facebook Messenger + Kommo + Google Sheets: When a new message is received in Facebook Messenger, create a new lead in Kommo and add a row to Google Sheets with the lead's information for tracking and reporting purposes.
Facebook Messenger + Kommo + Slack: When a new message is received in Facebook Messenger, create a new lead in Kommo, and then send a notification to a Slack channel to alert the sales team of the new lead.
Kommo and Facebook Messenger integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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See how Latenode works
FAQ Kommo and Facebook Messenger
How can I connect my Kommo account to Facebook Messenger using Latenode?
To connect your Kommo account to Facebook Messenger on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Facebook Messenger accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Kommo leads from new Messenger messages?
Yes, you can! Latenode's visual editor makes it easy to create workflows that trigger lead creation in Kommo whenever a new message arrives in Facebook Messenger. Automate lead capture for faster response times.
What types of tasks can I perform by integrating Kommo with Facebook Messenger?
Integrating Kommo with Facebook Messenger allows you to perform various tasks, including:
- Send personalized welcome messages to new Facebook Messenger contacts.
- Update Kommo lead statuses based on Facebook Messenger interactions.
- Create Kommo tasks for team members based on customer inquiries.
- Automatically respond to common questions via a Messenger chatbot.
- Log Facebook Messenger conversations within Kommo contact profiles.
How does Latenode handle large volumes of Kommo and Messenger data?
Latenode's architecture is designed to scale. It efficiently processes high volumes of data between Kommo and Facebook Messenger, ensuring smooth automation even during peak times.
Are there any limitations to the Kommo and Facebook Messenger integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with extensive data transformations may require JavaScript knowledge.
- Facebook Messenger's API rate limits can impact the speed of high-volume message processing.
- File attachments from Facebook Messenger are not directly transferable to Kommo.