Kommo and Google Dialogflow ES Integration

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Connect Kommo to Google Dialogflow ES for automated lead qualification. Build custom conversational flows with Latenode's visual editor and JavaScript support, ensuring precise, scalable customer interactions and affordable pay-by-execution pricing.

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Kommo

Google Dialogflow ES

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Kommo and Google Dialogflow ES

Create a New Scenario to Connect Kommo and Google Dialogflow ES

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Google Dialogflow ES will be your first step. To do this, click "Choose an app," find Kommo or Google Dialogflow ES, and select the appropriate trigger to start the scenario.

Add the Kommo Node

Select the Kommo node from the app selection panel on the right.

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Kommo

Configure the Kommo

Click on the Kommo node to configure it. You can modify the Kommo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Google Dialogflow ES Node

Next, click the plus (+) icon on the Kommo node, select Google Dialogflow ES from the list of available apps, and choose the action you need from the list of nodes within Google Dialogflow ES.

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Google Dialogflow ES

Authenticate Google Dialogflow ES

Now, click the Google Dialogflow ES node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Dialogflow ES settings. Authentication allows you to use Google Dialogflow ES through Latenode.

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Google Dialogflow ES

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Connect Google Dialogflow ES

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Configure the Kommo and Google Dialogflow ES Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Google Dialogflow ES Oauth 2.0

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Select an action *

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Run node once

Set Up the Kommo and Google Dialogflow ES Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Kommo, Google Dialogflow ES, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Google Dialogflow ES integration works as expected. Depending on your setup, data should flow between Kommo and Google Dialogflow ES (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Kommo and Google Dialogflow ES

Google Dialogflow ES + Kommo + Slack: When Dialogflow ES qualifies a lead, a contact is created in Kommo. Then, a notification is sent to a designated Slack channel to inform the sales team about the new lead.

Google Dialogflow ES + Kommo + Google Sheets: After a conversation in Dialogflow, the interaction data and corresponding Kommo contact details are saved to a Google Sheet. This enables data analysis and reporting on chatbot conversations and customer information.

Kommo and Google Dialogflow ES integration alternatives

About Kommo

Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.

Related categories

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

See how Latenode works

FAQ Kommo and Google Dialogflow ES

How can I connect my Kommo account to Google Dialogflow ES using Latenode?

To connect your Kommo account to Google Dialogflow ES on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Kommo and click on "Connect".
  • Authenticate your Kommo and Google Dialogflow ES accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate lead creation in Kommo from Dialogflow ES chatbot interactions?

Yes, you can! Latenode's visual editor allows you to create automated workflows to generate new Kommo leads directly from Google Dialogflow ES chatbot conversations, ensuring faster lead response.

What types of tasks can I perform by integrating Kommo with Google Dialogflow ES?

Integrating Kommo with Google Dialogflow ES allows you to perform various tasks, including:

  • Automatically updating contact information in Kommo after a Dialogflow ES interaction.
  • Triggering Kommo tasks when specific intents are recognized in Dialogflow ES.
  • Sending personalized Kommo messages based on Dialogflow ES conversation data.
  • Creating Kommo deals based on qualified leads from Google Dialogflow ES.
  • Analyzing sentiment from Dialogflow ES conversations and updating Kommo notes.

How can I use JavaScript with my Kommo and Google Dialogflow ES automations?

Latenode allows you to add custom JavaScript code to your workflows. This enables advanced data manipulation between Kommo and Google Dialogflow ES, enriching your automations.

Are there any limitations to the Kommo and Google Dialogflow ES integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Dialogflow ES intent structures might require advanced workflow configuration.
  • Rate limits on the Kommo and Google Dialogflow ES APIs apply.
  • Custom field mappings may require manual configuration.

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