Kommo and OpenAI ChatGPT Integration

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Automate lead qualification in Kommo using OpenAI ChatGPT to analyze conversation data. Latenode’s visual editor makes complex logic simple, while affordable execution-based pricing unlocks scaling without cost concerns. Tailor AI with custom prompts, code, and keys.

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Kommo

OpenAI ChatGPT

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Kommo and OpenAI ChatGPT

Create a New Scenario to Connect Kommo and OpenAI ChatGPT

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or OpenAI ChatGPT will be your first step. To do this, click "Choose an app," find Kommo or OpenAI ChatGPT, and select the appropriate trigger to start the scenario.

Add the Kommo Node

Select the Kommo node from the app selection panel on the right.

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Kommo

Configure the Kommo

Click on the Kommo node to configure it. You can modify the Kommo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the OpenAI ChatGPT Node

Next, click the plus (+) icon on the Kommo node, select OpenAI ChatGPT from the list of available apps, and choose the action you need from the list of nodes within OpenAI ChatGPT.

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Authenticate OpenAI ChatGPT

Now, click the OpenAI ChatGPT node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI ChatGPT settings. Authentication allows you to use OpenAI ChatGPT through Latenode.

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Configure the Kommo and OpenAI ChatGPT Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Kommo and OpenAI ChatGPT Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Kommo, OpenAI ChatGPT, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and OpenAI ChatGPT integration works as expected. Depending on your setup, data should flow between Kommo and OpenAI ChatGPT (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Kommo and OpenAI ChatGPT

Kommo + OpenAI ChatGPT + Google Sheets: When a new lead is created in Kommo, send the lead information to ChatGPT for sentiment analysis. Store the sentiment score and the original lead information in a Google Sheet.

Kommo + OpenAI ChatGPT + Slack: When a lead is updated in Kommo, fetch the lead details. Use ChatGPT to summarize the lead interactions. Post the summary to a dedicated Slack channel.

Kommo and OpenAI ChatGPT integration alternatives

About Kommo

Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.

Related categories

About OpenAI ChatGPT

Integrate ChatGPT into Latenode for automated content generation, sentiment analysis, and smart replies. Create workflows that analyze text, classify data, and personalize customer interactions. Combine AI power with Latenode's flexibility: orchestrate complex processes, manage data flow, and connect to any app via API—all without code.

See how Latenode works

FAQ Kommo and OpenAI ChatGPT

How can I connect my Kommo account to OpenAI ChatGPT using Latenode?

To connect your Kommo account to OpenAI ChatGPT on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Kommo and click on "Connect".
  • Authenticate your Kommo and OpenAI ChatGPT accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically summarize Kommo leads using ChatGPT?

Yes, easily! Latenode lets you trigger ChatGPT from Kommo events to summarize lead details. This saves time and helps your team quickly understand each opportunity.

What types of tasks can I perform by integrating Kommo with OpenAI ChatGPT?

Integrating Kommo with OpenAI ChatGPT allows you to perform various tasks, including:

  • Automatically generate personalized email responses to new Kommo leads.
  • Analyze customer sentiment from Kommo messages using AI-powered insights.
  • Create dynamic Kommo task descriptions based on ChatGPT-generated content.
  • Automatically update Kommo lead statuses based on AI conversation analysis.
  • Generate product recommendations tailored to specific Kommo customer profiles.

What Kommo data can I access within Latenode workflows?

You can access all standard Kommo data points, including leads, contacts, tasks, and custom fields, enabling advanced automation scenarios.

Are there any limitations to the Kommo and OpenAI ChatGPT integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by the OpenAI ChatGPT API may affect high-volume workflows.
  • Complex prompt engineering in ChatGPT may require some experimentation.
  • Initial setup requires valid Kommo and OpenAI ChatGPT API keys.

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