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How to connect Kommo and OpenPhone
Create a New Scenario to Connect Kommo and OpenPhone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or OpenPhone will be your first step. To do this, click "Choose an app," find Kommo or OpenPhone, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the OpenPhone Node
Next, click the plus (+) icon on the Kommo node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Kommo and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and OpenPhone integration works as expected. Depending on your setup, data should flow between Kommo and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and OpenPhone
Kommo + Slack: When a new deal is created in Kommo, a message is sent to a specified Slack channel to notify the sales team about the new opportunity.
OpenPhone + Kommo + Google Sheets: When a new call event is registered in OpenPhone, fetch the contact details from Kommo, and log the call details along with the contact information into a Google Sheet.
Kommo and OpenPhone integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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See how Latenode works
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FAQ Kommo and OpenPhone
How can I connect my Kommo account to OpenPhone using Latenode?
To connect your Kommo account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Kommo leads from new OpenPhone calls?
Yes, you can! Latenode lets you automate lead creation using triggers and custom logic. Benefit from instant lead capture and better sales efficiency, all without coding.
What types of tasks can I perform by integrating Kommo with OpenPhone?
Integrating Kommo with OpenPhone allows you to perform various tasks, including:
- Automatically logging OpenPhone calls as activities in Kommo.
- Sending SMS messages via OpenPhone when a Kommo deal reaches a stage.
- Creating new Kommo contacts from OpenPhone call recordings.
- Updating Kommo contact information based on OpenPhone interactions.
- Triggering OpenPhone calls when a new lead is added to Kommo.
What Kommo data can I access when using Latenode?
Latenode allows access to all standard Kommo entities: contacts, leads, deals, tasks, and users, plus custom fields and pipelines.
Are there any limitations to the Kommo and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data sync depends on the API request limits of both apps.
- Complex data transformations may require JavaScript knowledge.
- Some advanced OpenPhone features are not yet supported.
