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How to connect Kommo and PagerDuty
Create a New Scenario to Connect Kommo and PagerDuty
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or PagerDuty will be your first step. To do this, click "Choose an app," find Kommo or PagerDuty, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the PagerDuty Node
Next, click the plus (+) icon on the Kommo node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.
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Authenticate PagerDuty
Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.
Configure the Kommo and PagerDuty Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and PagerDuty Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, PagerDuty, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and PagerDuty integration works as expected. Depending on your setup, data should flow between Kommo and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and PagerDuty
Kommo + PagerDuty + Slack: When a new high-priority lead is created in Kommo, and a PagerDuty incident is triggered, a notification is sent to a specific Slack channel to alert the sales team.
PagerDuty + Kommo + Google Sheets: When a new incident is triggered in PagerDuty, information about the incident and associated Kommo account is logged into a Google Sheet for analysis.
Kommo and PagerDuty integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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See how Latenode works
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FAQ Kommo and PagerDuty
How can I connect my Kommo account to PagerDuty using Latenode?
To connect your Kommo account to PagerDuty on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and PagerDuty accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate urgent Kommo leads to PagerDuty?
Yes, you can! Latenode lets you trigger PagerDuty incidents based on Kommo lead status. Ensure critical issues are addressed immediately, boosting customer satisfaction with rapid response times.
What types of tasks can I perform by integrating Kommo with PagerDuty?
Integrating Kommo with PagerDuty allows you to perform various tasks, including:
- Automatically create PagerDuty incidents from new Kommo leads.
- Update PagerDuty incidents when a Kommo lead status changes.
- Send Kommo notifications when a PagerDuty incident is resolved.
- Escalate unresolved Kommo leads to PagerDuty after a set time.
- Trigger custom JavaScript code based on Kommo and PagerDuty events.
Can I customize incident creation from Kommo within Latenode?
Yes, Latenode lets you customize incident creation, using data from Kommo to populate PagerDuty incident fields for detailed alerts.
Are there any limitations to the Kommo and PagerDuty integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require JavaScript knowledge for advanced customization.
- Data transfer limits depend on your Kommo and PagerDuty subscription plans.
- Real-time synchronization depends on the APIs' update frequency.
