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How to connect Kommo and RingCentral
Create a New Scenario to Connect Kommo and RingCentral
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or RingCentral will be your first step. To do this, click "Choose an app," find Kommo or RingCentral, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the RingCentral Node
Next, click the plus (+) icon on the Kommo node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.
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Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Kommo and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and RingCentral integration works as expected. Depending on your setup, data should flow between Kommo and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and RingCentral
RingCentral + Kommo + Slack: When a new missed call is detected in RingCentral, a new lead is created in Kommo with the caller's information. Subsequently, a notification is sent to a designated Slack channel to alert the sales team.
RingCentral + Kommo + Google Sheets: When a call ends in RingCentral, the call details (e.g., duration, caller ID, call outcome) are logged in a Google Sheets spreadsheet. Simultaneously, the corresponding lead record in Kommo is updated with the call outcome.
Kommo and RingCentral integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
Related categories
About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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See how Latenode works
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FAQ Kommo and RingCentral
How can I connect my Kommo account to RingCentral using Latenode?
To connect your Kommo account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically log RingCentral calls in Kommo?
Yes, you can automatically log RingCentral calls as activities in Kommo with Latenode. This ensures you never miss a customer interaction, creating a complete communication history. Use no-code blocks or JS code!
What types of tasks can I perform by integrating Kommo with RingCentral?
Integrating Kommo with RingCentral allows you to perform various tasks, including:
- Automatically create a Kommo contact from a new RingCentral call.
- Send an SMS via RingCentral when a Kommo deal reaches a certain stage.
- Update a Kommo lead with notes taken during a RingCentral call.
- Trigger a RingCentral call when a new task is created in Kommo.
- Forward missed RingCentral calls as tasks to Kommo for follow-up.
How easily can I handle complex logic within Kommo automations?
Latenode offers visual logic blocks and JavaScript support. Implement complex scenarios and custom data transformations with ease, scaling your workflows.
Are there any limitations to the Kommo and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration requires manual setup or custom scripting.
- Real-time sync depends on the API limits of both Kommo and RingCentral.
- Some advanced RingCentral features might need custom JavaScript implementation.
