How to connect Kommo and Shopify
Create a New Scenario to Connect Kommo and Shopify
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Shopify will be your first step. To do this, click "Choose an app," find Kommo or Shopify, and select the appropriate trigger to start the scenario.

Add the Kommo Node
Select the Kommo node from the app selection panel on the right.

Kommo
Add the Shopify Node
Next, click the plus (+) icon on the Kommo node, select Shopify from the list of available apps, and choose the action you need from the list of nodes within Shopify.

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Authenticate Shopify
Now, click the Shopify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shopify settings. Authentication allows you to use Shopify through Latenode.
Configure the Kommo and Shopify Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Shopify Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Shopify
Trigger on Webhook
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Kommo
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Kommo, Shopify, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Shopify integration works as expected. Depending on your setup, data should flow between Kommo and Shopify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Shopify
Shopify + Kommo + Slack: When a new order is placed in Shopify, the automation retrieves the customer details. Then, a message is sent to a designated Slack channel, containing the customer's information from Shopify.
Shopify + Kommo + Klaviyo: When a customer abandons their cart in Shopify (simulated using updated order), their contact information is updated in Kommo, and they are added to a Klaviyo sequence for abandoned cart recovery.
Kommo and Shopify integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Shopify
Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.
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See how Latenode works
FAQ Kommo and Shopify
How can I connect my Kommo account to Shopify using Latenode?
To connect your Kommo account to Shopify on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Shopify accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Kommo contacts with Shopify order data?
Yes, you can! Latenode's visual editor makes it easy to map Shopify order details to Kommo contacts, keeping your sales team informed about customer purchases. Boost sales with targeted follow-ups!
What types of tasks can I perform by integrating Kommo with Shopify?
Integrating Kommo with Shopify allows you to perform various tasks, including:
- Creating a new Kommo contact when a new Shopify customer is created.
- Updating a Kommo deal stage when a Shopify order status changes.
- Sending personalized Kommo messages based on Shopify purchase history.
- Adding Shopify order notes to a Kommo contact’s activity timeline.
- Triggering email campaigns in Kommo after a customer abandons a Shopify cart.
What Kommo data can I access in Latenode workflows?
You can access leads, contacts, deals, tasks, and company data. Leverage this data in Latenode with AI and JavaScript for advanced automations.
Are there any limitations to the Kommo and Shopify integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration requires custom implementation.
- Complex data transformations might require JavaScript coding.
- API rate limits on Kommo and Shopify can affect workflow execution speed.