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How to connect Kommo and Simplesat
Create a New Scenario to Connect Kommo and Simplesat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Simplesat will be your first step. To do this, click "Choose an app," find Kommo or Simplesat, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the Simplesat Node
Next, click the plus (+) icon on the Kommo node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.
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Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the Kommo and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Simplesat integration works as expected. Depending on your setup, data should flow between Kommo and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Simplesat
Simplesat + Kommo + Slack: When a new negative answer is submitted in Simplesat, the automation finds the corresponding contact in Kommo and sends a notification in Slack.
Simplesat + Kommo + Google Sheets: Track customer satisfaction by logging new Simplesat answers, updating contact details in Kommo, and adding the data to a Google Sheet.
Kommo and Simplesat integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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See how Latenode works
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FAQ Kommo and Simplesat
How can I connect my Kommo account to Simplesat using Latenode?
To connect your Kommo account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate feedback collection after a deal closes?
Yes, you can! Latenode lets you trigger Simplesat surveys automatically upon Kommo deal completion. Get instant feedback and improve your sales process with zero coding.
What types of tasks can I perform by integrating Kommo with Simplesat?
Integrating Kommo with Simplesat allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after a Kommo deal is won.
- Updating Kommo contact profiles with customer satisfaction scores from Simplesat.
- Triggering internal notifications based on Simplesat survey responses.
- Creating new Kommo tasks for negative feedback received via Simplesat.
- Analyzing feedback trends using Latenode's data transformation tools.
How does Latenode enhance Kommo reporting capabilities?
Latenode enriches Kommo reports by adding Simplesat feedback data. Visualize satisfaction alongside sales metrics for comprehensive insights.
Are there any limitations to the Kommo and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Simplesat data prior to integration setup cannot be retroactively synced.
- Complex conditional survey logic might require JavaScript coding.
- Rate limits of Kommo and Simplesat APIs may affect high-volume data transfers.
