How to connect Kommo and Sinch
Create a New Scenario to Connect Kommo and Sinch
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Sinch will be your first step. To do this, click "Choose an app," find Kommo or Sinch, and select the appropriate trigger to start the scenario.

Add the Kommo Node
Select the Kommo node from the app selection panel on the right.

Kommo
Add the Sinch Node
Next, click the plus (+) icon on the Kommo node, select Sinch from the list of available apps, and choose the action you need from the list of nodes within Sinch.

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Authenticate Sinch
Now, click the Sinch node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sinch settings. Authentication allows you to use Sinch through Latenode.
Configure the Kommo and Sinch Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Sinch Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, Sinch, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Sinch integration works as expected. Depending on your setup, data should flow between Kommo and Sinch (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Sinch
Kommo + Sinch + Google Sheets: When a new incoming SMS is received in Sinch, and the corresponding lead exists in Kommo, log the SMS details (phone number, message content, timestamp) into a Google Sheets spreadsheet for sales performance analysis.
Sinch + Kommo + Slack: When a new incoming SMS is received in Sinch, find the corresponding lead in Kommo. Then send a Slack alert to the appropriate sales rep (find user by email in Slack) containing the lead's information and the message received.
Kommo and Sinch integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Sinch
Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.
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See how Latenode works
FAQ Kommo and Sinch
How can I connect my Kommo account to Sinch using Latenode?
To connect your Kommo account to Sinch on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Sinch accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate SMS alerts for new Kommo leads using Sinch?
Yes, you can! Latenode’s visual editor makes it easy to trigger Sinch SMS sends when new leads appear in Kommo, ensuring instant engagement and boosting conversion rates.
What types of tasks can I perform by integrating Kommo with Sinch?
Integrating Kommo with Sinch allows you to perform various tasks, including:
- Send SMS reminders to Kommo contacts about upcoming appointments.
- Automatically update Kommo lead statuses based on Sinch SMS interactions.
- Create new Kommo contacts from inbound Sinch SMS messages.
- Log Sinch SMS communication history directly within Kommo deals.
- Trigger personalized Sinch SMS campaigns based on Kommo deal stages.
HowdoesLatenodehandleKommo’sdatatransfersecurity?
Latenodeemploysadvancedencryptionandsecureprotocols to ensure safe and reliable Kommo data transfer, safeguarding sensitive information at all times.
Are there any limitations to the Kommo and Sinch integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex JavaScript transformations may require advanced coding knowledge.
- High-volume SMS sending is subject to Sinch's rate limits and compliance policies.
- Real-time data synchronization depends on the API availability of both Kommo and Sinch.