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How to connect Kommo and Zendesk Sell
Create a New Scenario to Connect Kommo and Zendesk Sell
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kommo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kommo or Zendesk Sell will be your first step. To do this, click "Choose an app," find Kommo or Zendesk Sell, and select the appropriate trigger to start the scenario.
Add the Kommo Node
Select the Kommo node from the app selection panel on the right.
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Add the Zendesk Sell Node
Next, click the plus (+) icon on the Kommo node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.
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Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Kommo and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kommo and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kommo, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kommo and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Kommo and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kommo and Zendesk Sell
Kommo + Zendesk Sell + Slack: When a deal is updated in either Kommo or Zendesk Sell, a notification is sent to a specified Slack channel to keep the sales team informed of deal progress.
Zendesk Sell + Kommo + Google Sheets: When a new lead is created in Zendesk Sell or Kommo, the lead's information is added as a new row in a Google Sheets spreadsheet for reporting and tracking purposes.
Kommo and Zendesk Sell integration alternatives
About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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See how Latenode works
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FAQ Kommo and Zendesk Sell
How can I connect my Kommo account to Zendesk Sell using Latenode?
To connect your Kommo account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kommo and click on "Connect".
- Authenticate your Kommo and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zendesk Sell contacts from new Kommo leads?
Yes, you can! Latenode’s visual editor makes this easy. Automatically create contacts and streamline your sales process without writing code, saving time and improving efficiency.
What types of tasks can I perform by integrating Kommo with Zendesk Sell?
Integrating Kommo with Zendesk Sell allows you to perform various tasks, including:
- Syncing new contacts between Kommo and Zendesk Sell in real-time.
- Updating deal stages in Zendesk Sell based on Kommo pipeline changes.
- Creating Kommo tasks from new Zendesk Sell lead assignments.
- Automatically logging Zendesk Sell calls within Kommo contact profiles.
- Triggering email sequences in Kommo based on Zendesk Sell deal milestones.
How can I use JavaScript with Kommo and Zendesk Sell integrations?
Latenode allows you to enhance the integration with custom JavaScript code for advanced data manipulation or specific business logic.
Are there any limitations to the Kommo and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom field mapping may require some configuration.
- The number of tasks is limited by your Latenode plan's capacity.
- Real-time syncing depends on the API rate limits of both Kommo and Zendesk Sell.
