How to connect Landbot.io and Bigin by Zoho CRM
Create a New Scenario to Connect Landbot.io and Bigin by Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Landbot.io or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.

Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bigin by Zoho CRM Node
Next, click the plus (+) icon on the Landbot.io node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

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Bigin by Zoho CRM

Authenticate Bigin by Zoho CRM
Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.
Configure the Landbot.io and Bigin by Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and Bigin by Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Bigin by Zoho CRM
Trigger on Webhook
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Landbot.io, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Landbot.io and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Landbot.io and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Landbot.io and Bigin by Zoho CRM
Landbot.io + Bigin by Zoho CRM + Slack: When a new lead is captured by Landbot, a new contact is created in Bigin. Subsequently, a message is sent to a designated Slack channel to notify the sales team about the new lead.
Landbot.io + Bigin by Zoho CRM + Google Sheets: This automation captures chat transcripts from Landbot, logs them against corresponding CRM records in Bigin, and adds a summary row to a Google Sheet for reporting and analysis.
Landbot.io and Bigin by Zoho CRM integration alternatives
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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See how Latenode works
FAQ Landbot.io and Bigin by Zoho CRM
How can I connect my Landbot.io account to Bigin by Zoho CRM using Latenode?
To connect your Landbot.io account to Bigin by Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Landbot.io and click on "Connect".
- Authenticate your Landbot.io and Bigin by Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Bigin contacts from new Landbot.io submissions?
Yes, you can! Latenode's visual editor makes it easy to map data and automate contact creation, saving time and ensuring no lead is missed. Leverage AI to enrich contact data too.
What types of tasks can I perform by integrating Landbot.io with Bigin by Zoho CRM?
Integrating Landbot.io with Bigin by Zoho CRM allows you to perform various tasks, including:
- Create new Bigin leads from Landbot.io chatbot interactions.
- Update Bigin contact information based on Landbot.io responses.
- Trigger personalized email sequences in Bigin based on Landbot.io data.
- Send summarized Landbot.io conversation transcripts to Bigin deal notes.
- Create tasks in Bigin when specific actions occur in Landbot.io.
Can I use JavaScript to customize my Landbot.io and Bigin automation?
Yes! Latenode allows you to use JavaScript for advanced customization, like data transformation or complex logic between Landbot.io and Bigin.
Are there any limitations to the Landbot.io and Bigin by Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- API rate limits of Landbot.io and Bigin still apply within Latenode.
- Real-time updates depend on the polling interval configured in Latenode.