Landbot.io and Canny Integration

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Capture Landbot.io chatbot feedback in Canny to prioritize user-requested features. Latenode’s visual editor and affordable execution pricing make it easier than ever to build scalable, data-driven product roadmaps with robust customer insights.

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Landbot.io

Canny

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Landbot.io and Canny

Create a New Scenario to Connect Landbot.io and Canny

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or Canny will be your first step. To do this, click "Choose an app," find Landbot.io or Canny, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node

Select the Landbot.io node from the app selection panel on the right.

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Configure the Landbot.io

Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Canny Node

Next, click the plus (+) icon on the Landbot.io node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

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Authenticate Canny

Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.

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Configure the Landbot.io and Canny Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Landbot.io and Canny Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Landbot.io, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Landbot.io and Canny integration works as expected. Depending on your setup, data should flow between Landbot.io and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Landbot.io and Canny

Landbot.io + Canny + Slack: When a new event is triggered in Landbot.io, such as a user submitting feedback, a new post is created in Canny to track the feedback as an idea. The product team is then notified in Slack about the new idea.

Canny + Landbot.io + Jira: When a Canny idea receives a new vote, the number of votes is checked. If the vote count meets a predefined threshold, a Jira issue is created, potentially using Landbot data to provide context for the development team.

Landbot.io and Canny integration alternatives

About Landbot.io

Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

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See how Latenode works

FAQ Landbot.io and Canny

How can I connect my Landbot.io account to Canny using Latenode?

To connect your Landbot.io account to Canny on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Landbot.io and click on "Connect".
  • Authenticate your Landbot.io and Canny accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Canny posts from Landbot.io surveys?

Yes, you can! Latenode’s visual editor makes it easy to map Landbot.io responses to Canny posts, ensuring all feedback is captured and analyzed. This optimizes product development.

What types of tasks can I perform by integrating Landbot.io with Canny?

Integrating Landbot.io with Canny allows you to perform various tasks, including:

  • Create new Canny posts from Landbot.io chatbot feedback.
  • Update existing Canny posts with Landbot.io survey responses.
  • Trigger Landbot.io flows based on Canny post status changes.
  • Automatically tag Canny posts with data from Landbot.io chats.
  • Aggregate user feedback from both Landbot.io and Canny.

Can I filter Landbot.io data before sending it to Canny in Latenode?

Yes! Latenode allows filtering Landbot.io data using no-code blocks, JavaScript functions, or AI steps, ensuring only relevant info goes to Canny.

Are there any limitations to the Landbot.io and Canny integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of the Landbot.io and Canny APIs still apply.
  • Complex data transformations might require custom JavaScript code.
  • Historical Landbot.io data may need manual migration to Canny.

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