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Create a New Scenario to Connect Landbot.io and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or CloudTalk will be your first step. To do this, click "Choose an app," find Landbot.io or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.
Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Landbot.io node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Landbot.io
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Landbot.io and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Landbot.io
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Landbot.io, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Landbot.io and CloudTalk integration works as expected. Depending on your setup, data should flow between Landbot.io and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Landbot.io + CloudTalk + Google Sheets: When a new event is triggered in Landbot, fetch customer details and log the interaction, along with CloudTalk call details, in Google Sheets to track customer feedback and agent performance.
CloudTalk + Landbot.io + Slack: When a call ends in CloudTalk, fetch the corresponding Landbot transcript and send both the call recording details and the transcript to a designated Slack channel for review and quality assurance.
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Landbot.io account to CloudTalk using Latenode?
To connect your Landbot.io account to CloudTalk on Latenode, follow these steps:
Can I automatically update CloudTalk with Landbot.io survey responses?
Yes, you can! Latenode's visual editor makes it easy. Automatically update contact details or create follow-up tasks in CloudTalk based on chatbot interactions, improving customer support efficiency.
What types of tasks can I perform by integrating Landbot.io with CloudTalk?
Integrating Landbot.io with CloudTalk allows you to perform various tasks, including:
Can I use JavaScript code to transform Landbot.io data before sending it to CloudTalk?
Yes! Latenode allows custom JavaScript code to manipulate data, ensuring seamless data transformation between Landbot.io and CloudTalk beyond basic field mapping.
Are there any limitations to the Landbot.io and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: