How to connect Lark and Zoho Desk
Create a New Scenario to Connect Lark and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lark or Zoho Desk will be your first step. To do this, click "Choose an app," find Lark or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Lark Node
Select the Lark node from the app selection panel on the right.

Lark
Add the Zoho Desk Node
Next, click the plus (+) icon on the Lark node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Lark and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Lark and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Lark
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Webhook response
Save and Activate the Scenario
After configuring Lark, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Lark and Zoho Desk integration works as expected. Depending on your setup, data should flow between Lark and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Lark and Zoho Desk
Zoho Desk + Google Sheets + Lark: When a new ticket is created in Zoho Desk, its details are logged in a Google Sheet. Then, a message is sent to a specified Lark group chat to notify the team about the new ticket.
Zoho Desk + Jira + Lark: When a new ticket is created in Zoho Desk, a corresponding issue is created in Jira. The development team is then notified via a message to a Lark group chat.
Lark and Zoho Desk integration alternatives
About Lark
Use Lark within Latenode to centralize team comms & automate notifications based on workflow triggers. Aggregate messages, streamline approvals, and post updates to specific channels. Benefit from Latenode's visual editor and logic tools for advanced routing that keeps everyone informed and aligned.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Lark and Zoho Desk
How can I connect my Lark account to Zoho Desk using Latenode?
To connect your Lark account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Lark and click on "Connect".
- Authenticate your Lark and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from new Lark messages?
Yes, you can! Latenode allows you to create automated workflows that trigger ticket creation in Zoho Desk when a new message arrives in Lark, streamlining support and improving response times.
What types of tasks can I perform by integrating Lark with Zoho Desk?
Integrating Lark with Zoho Desk allows you to perform various tasks, including:
- Create Zoho Desk tickets from specific Lark channel messages.
- Post Zoho Desk ticket updates to a dedicated Lark channel.
- Search Zoho Desk for existing tickets from Lark conversations.
- Automatically assign priority to tickets based on Lark message content.
- Trigger Lark notifications when Zoho Desk ticket status changes.
HowsecureistheLarkintegrationwithZohoDeskthroughLatenode?
Latenode employs robust security measures, including encryption and secure authentication, to protect your Lark and Zoho Desk data during integration and workflow execution.
Are there any limitations to the Lark and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Rate limits imposed by Lark or Zoho Desk APIs can affect performance.
- Historical data migration between Lark and Zoho Desk isn't directly supported.