How to connect Lemlist and LiveChat
Create a New Scenario to Connect Lemlist and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lemlist, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lemlist or LiveChat will be your first step. To do this, click "Choose an app," find Lemlist or LiveChat, and select the appropriate trigger to start the scenario.

Add the Lemlist Node
Select the Lemlist node from the app selection panel on the right.


Lemlist

Add the LiveChat Node
Next, click the plus (+) icon on the Lemlist node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Lemlist and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Lemlist and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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LiveChat
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Webhook response

Save and Activate the Scenario
After configuring Lemlist, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Lemlist and LiveChat integration works as expected. Depending on your setup, data should flow between Lemlist and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Lemlist and LiveChat
Lemlist + LiveChat + Slack: When a lead replies positively (detected via 'New Activity' trigger) in Lemlist, their information is sent to LiveChat to initiate a chat. Then, a notification is sent to a designated Slack channel to alert the sales team for immediate follow-up.
LiveChat + Lemlist + Pipedrive: If a LiveChat conversation is tagged with 'sales opportunity', the lead's information is added to Lemlist for personalized outreach, and a deal is created in Pipedrive to track the potential sale.
Lemlist and LiveChat integration alternatives

About Lemlist
Automate personalized outreach with Lemlist inside Latenode. Build flows to trigger email campaigns based on CRM updates or data enrichment. Add conditional logic, use AI to personalize messages, and track results—all visually. Scale outreach without complex code or per-step fees. Use JavaScript for advanced customization.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
FAQ Lemlist and LiveChat
How can I connect my Lemlist account to LiveChat using Latenode?
To connect your Lemlist account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Lemlist and click on "Connect".
- Authenticate your Lemlist and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update LiveChat when prospects engage on Lemlist?
Yes, you can! Latenode lets you sync Lemlist events to LiveChat. Get real-time updates, personalized support, and close deals faster with automated, relevant engagement.
What types of tasks can I perform by integrating Lemlist with LiveChat?
Integrating Lemlist with LiveChat allows you to perform various tasks, including:
- Create LiveChat tickets from new Lemlist leads.
- Send personalized messages based on Lemlist campaign engagement.
- Update lead information in LiveChat from Lemlist activity.
- Trigger Lemlist actions when LiveChat conversations are completed.
- Automatically tag contacts in LiveChat based on Lemlist sequences.
What Lemlist data can I access within my Latenode workflows?
You can access campaign stats, lead information, and event data. Latenode unlocks advanced insights and automation beyond basic integrations.
Are there any limitations to the Lemlist and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Lemlist and LiveChat may impact high-volume workflows.
- Custom field mappings require careful configuration.
- Complex logic may need JavaScript or AI blocks for advanced customization.