How to connect Lemlist and Userback
Create a New Scenario to Connect Lemlist and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lemlist, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lemlist or Userback will be your first step. To do this, click "Choose an app," find Lemlist or Userback, and select the appropriate trigger to start the scenario.

Add the Lemlist Node
Select the Lemlist node from the app selection panel on the right.


Lemlist

Add the Userback Node
Next, click the plus (+) icon on the Lemlist node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Lemlist and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Lemlist and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Lemlist
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Lemlist, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Lemlist and Userback integration works as expected. Depending on your setup, data should flow between Lemlist and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Lemlist and Userback
Userback + Lemlist + Slack: When new negative feedback is received in Userback, the automation pauses the corresponding lead in Lemlist from all campaigns and sends a notification to the sales team in Slack.
Userback + Lemlist + Google Sheets: When new feedback is created in Userback, the automation retrieves email campaign data for that user from Lemlist and logs both feedback and campaign data into a Google Sheet for better insights.
Lemlist and Userback integration alternatives

About Lemlist
Automate personalized outreach with Lemlist inside Latenode. Build flows to trigger email campaigns based on CRM updates or data enrichment. Add conditional logic, use AI to personalize messages, and track results—all visually. Scale outreach without complex code or per-step fees. Use JavaScript for advanced customization.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Lemlist and Userback
How can I connect my Lemlist account to Userback using Latenode?
To connect your Lemlist account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Lemlist and click on "Connect".
- Authenticate your Lemlist and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from Lemlist campaign replies?
Yes, you can! Latenode lets you instantly create Userback tickets from positive Lemlist campaign replies. Improve response times and ensure feedback is handled efficiently by your support team.
What types of tasks can I perform by integrating Lemlist with Userback?
Integrating Lemlist with Userback allows you to perform various tasks, including:
- Creating new Userback tickets based on positive Lemlist campaign replies.
- Sending feedback requests via Lemlist after a Userback ticket is resolved.
- Updating Userback ticket statuses based on Lemlist email engagement.
- Triggering Lemlist follow-ups when a Userback ticket receives a specific tag.
- Aggregating campaign feedback into a single Userback project automatically.
HowcanIautomaticallyenrichLemlistleadswithUserbackusersdata?
Latenode allows enriching Lemlist leads using Userback data. This helps personalize campaigns and segment leads for more relevant outreach.
Are there any limitations to the Lemlist and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflow logic might require some JavaScript knowledge.
- Rate limits from Lemlist and Userback can impact high-volume workflows.
- Custom field mapping might require advanced configuration.