Linear and Customer.io Integration

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Connect Linear to Customer.io to automate user onboarding based on issue status. Latenode's visual editor and affordable execution-based pricing makes it easier to build and scale personalized customer journeys triggered by engineering workflows.

Linear + Customer.io integration

Connect Linear and Customer.io in minutes with Latenode.

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Swap Apps

Linear

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Linear and Customer.io

Create a New Scenario to Connect Linear and Customer.io

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Linear, triggered by another scenario, or executed manually (for testing purposes). In most cases, Linear or Customer.io will be your first step. To do this, click "Choose an app," find Linear or Customer.io, and select the appropriate trigger to start the scenario.

Add the Linear Node

Select the Linear node from the app selection panel on the right.

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Linear

Configure the Linear

Click on the Linear node to configure it. You can modify the Linear URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Linear

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Connect Linear

Sign In
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Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Linear node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Linear

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Linear

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Customer.io

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#2 Customer.io

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Connect Customer.io

Sign In
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Run node once

Configure the Linear and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Linear

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Customer.io

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Connect Customer.io

Customer.io Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

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Run node once

Set Up the Linear and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Customer.io

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Trigger on Webhook

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Linear

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Linear, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Linear and Customer.io integration works as expected. Depending on your setup, data should flow between Linear and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Linear and Customer.io

Linear + Customer.io + Slack: When a Linear issue is resolved (updated), a personalized message is sent to the customer in Customer.io using the customer's email address found in the issue. A Slack notification informs the team about the resolution and the sent message.

Customer.io + Linear + Airtable: When a new customer segment is created in Customer.io, a task is created in Linear to address the needs of that segment. The creation of the task is logged in Airtable for tracking and reporting.

Linear and Customer.io integration alternatives

About Linear

Connect Linear to Latenode for automated issue tracking. Streamline bug reporting from various sources. Automatically create Linear issues from form submissions or customer support tickets. Update issue statuses based on events in other systems like Git or CI/CD pipelines, all within a scalable, low-code workflow.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Linear and Customer.io

How can I connect my Linear account to Customer.io using Latenode?

To connect your Linear account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Linear and click on "Connect".
  • Authenticate your Linear and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I update Customer.io profiles from new Linear issues?

Yes, you can! Latenode's visual editor makes it easy to automatically update Customer.io profiles when new issues are created in Linear, keeping customer data synchronized and actionable.

What types of tasks can I perform by integrating Linear with Customer.io?

Integrating Linear with Customer.io allows you to perform various tasks, including:

  • Create Customer.io segments based on Linear issue status.
  • Trigger personalized emails when Linear issues are resolved.
  • Add new Linear issues from Customer.io user interactions.
  • Update Linear issue properties based on Customer.io data.
  • Send internal notifications for high-priority Linear issues.

How do I handle complex data transformations between Linear and Customer.io?

Latenode provides powerful data transformation tools, including JavaScript blocks and AI-powered data mapping, to handle any data complexity.

Are there any limitations to the Linear and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Linear and Customer.io may affect high-volume workflows.
  • Complex data transformations may require advanced JavaScript knowledge.
  • Historical data migration between the two platforms might require custom solutions.

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