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How to connect Linear and OpenPhone
Create a New Scenario to Connect Linear and OpenPhone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Linear, triggered by another scenario, or executed manually (for testing purposes). In most cases, Linear or OpenPhone will be your first step. To do this, click "Choose an app," find Linear or OpenPhone, and select the appropriate trigger to start the scenario.
Add the Linear Node
Select the Linear node from the app selection panel on the right.
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Add the OpenPhone Node
Next, click the plus (+) icon on the Linear node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Linear and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Linear and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Linear, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Linear and OpenPhone integration works as expected. Depending on your setup, data should flow between Linear and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Linear and OpenPhone
Linear + Slack + OpenPhone: When a new issue is created in Linear, a notification is sent to a Slack channel. Issue details are also logged in OpenPhone, creating a contact for easy follow-up calls.
OpenPhone + HubSpot + Linear: When a call ends in OpenPhone, log the call as an engagement in HubSpot and create a support ticket in Linear based on the call details.
Linear and OpenPhone integration alternatives
About Linear
Connect Linear to Latenode for automated issue tracking. Streamline bug reporting from various sources. Automatically create Linear issues from form submissions or customer support tickets. Update issue statuses based on events in other systems like Git or CI/CD pipelines, all within a scalable, low-code workflow.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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FAQ Linear and OpenPhone
How can I connect my Linear account to OpenPhone using Latenode?
To connect your Linear account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Linear and click on "Connect".
- Authenticate your Linear and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Linear issues from missed OpenPhone calls?
Yes, you can! Latenode allows you to create powerful automations that trigger issue creation in Linear from missed calls in OpenPhone, ensuring no customer request is overlooked.
What types of tasks can I perform by integrating Linear with OpenPhone?
Integrating Linear with OpenPhone allows you to perform various tasks, including:
- Create Linear issues from new OpenPhone voicemails.
- Log OpenPhone calls as comments in existing Linear issues.
- Update Linear issue status based on OpenPhone conversation stage.
- Send OpenPhone SMS when a Linear issue is assigned to someone.
- Create Linear issues for OpenPhone calls over a certain duration.
How can I customize the Linear issue creation from OpenPhone on Latenode?
Latenode's no-code blocks and JavaScript steps let you precisely control the data passed to Linear, customizing issue details based on OpenPhone call context.
Are there any limitations to the Linear and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data sync is limited to recently created records.
- Complex conditional logic may require JavaScript knowledge.
- Rate limits from Linear and OpenPhone can affect high-volume workflows.
