How to connect LinkedIn and Zoho Desk
Create a New Scenario to Connect LinkedIn and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LinkedIn, triggered by another scenario, or executed manually (for testing purposes). In most cases, LinkedIn or Zoho Desk will be your first step. To do this, click "Choose an app," find LinkedIn or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the LinkedIn Node
Select the LinkedIn node from the app selection panel on the right.



Configure the LinkedIn
Click on the LinkedIn node to configure it. You can modify the LinkedIn URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the LinkedIn node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the LinkedIn and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LinkedIn and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LinkedIn, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LinkedIn and Zoho Desk integration works as expected. Depending on your setup, data should flow between LinkedIn and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LinkedIn and Zoho Desk
LinkedIn + Zoho Desk + Slack: When a new comment is made on a LinkedIn post, a ticket is created in Zoho Desk and a notification is sent to a Slack channel to inform the sales team.
Zoho Desk + LinkedIn + Gmail: When a new ticket is created in Zoho Desk, a LinkedIn connection request is sent and a follow-up email is sent via Gmail to the contact.
LinkedIn and Zoho Desk integration alternatives

About LinkedIn
Automate LinkedIn tasks in Latenode to streamline lead generation or social selling. Extract profile data, post updates, or send invites based on triggers from other apps. Chain actions visually, add custom logic, and scale outreach without complex code, paying only for the execution time that you use.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ LinkedIn and Zoho Desk
How can I connect my LinkedIn account to Zoho Desk using Latenode?
To connect your LinkedIn account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LinkedIn and click on "Connect".
- Authenticate your LinkedIn and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from LinkedIn leads?
Yes, you can! Latenode's visual editor makes it easy to automate ticket creation, ensuring no lead is missed. Leverage no-code blocks, AI, or Javascript for total control.
What types of tasks can I perform by integrating LinkedIn with Zoho Desk?
Integrating LinkedIn with Zoho Desk allows you to perform various tasks, including:
- Automatically create a Zoho Desk ticket for new LinkedIn connection requests.
- Update Zoho Desk contacts with information from LinkedIn profiles.
- Send personalized thank you messages to new LinkedIn connections via Zoho Desk.
- Track LinkedIn lead generation efforts directly within Zoho Desk reports.
- Trigger Zoho Desk notifications for key LinkedIn activities.
What LinkedIn data can I access through Latenode workflows?
Latenode provides access to profile details, connection information, activity data, and more to build powerful automations.
Are there any limitations to the LinkedIn and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- LinkedIn API rate limits may affect high-volume data retrieval.
- Zoho Desk API usage is subject to your Zoho Desk subscription plan.
- Custom field mapping may require advanced configuration.