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How to connect LiveChat and Lemlist
Create a New Scenario to Connect LiveChat and Lemlist
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Lemlist will be your first step. To do this, click "Choose an app," find LiveChat or Lemlist, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Lemlist Node
Next, click the plus (+) icon on the LiveChat node, select Lemlist from the list of available apps, and choose the action you need from the list of nodes within Lemlist.
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Authenticate Lemlist
Now, click the Lemlist node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Lemlist settings. Authentication allows you to use Lemlist through Latenode.
Configure the LiveChat and Lemlist Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Lemlist Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Lemlist, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Lemlist integration works as expected. Depending on your setup, data should flow between LiveChat and Lemlist (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Lemlist
LiveChat + Google Sheets + Lemlist: When a new chat is deactivated in LiveChat, the contact information is added as a new row in Google Sheets, and then the lead is added to a Lemlist campaign.
Lemlist + LiveChat + Slack: When a Lemlist campaign receives a new activity, search for the lead in LiveChat. If found, send a notification to a Slack channel.
LiveChat and Lemlist integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Lemlist
Automate personalized outreach with Lemlist inside Latenode. Build flows to trigger email campaigns based on CRM updates or data enrichment. Add conditional logic, use AI to personalize messages, and track results—all visually. Scale outreach without complex code or per-step fees. Use JavaScript for advanced customization.
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See how Latenode works
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FAQ LiveChat and Lemlist
How can I connect my LiveChat account to Lemlist using Latenode?
To connect your LiveChat account to Lemlist on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Lemlist accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Lemlist campaigns from new LiveChat conversations?
Yes! Latenode lets you automate Lemlist sequences based on LiveChat events. This ensures personalized follow-ups are automatically sent, boosting engagement and conversions with zero manual work.
What types of tasks can I perform by integrating LiveChat with Lemlist?
Integrating LiveChat with Lemlist allows you to perform various tasks, including:
- Automatically adding new LiveChat leads to a Lemlist campaign.
- Updating contact information in Lemlist based on LiveChat interactions.
- Sending personalized follow-up emails via Lemlist after a LiveChat session.
- Creating new Lemlist prospects from qualified LiveChat conversations.
- Triggering internal notifications when high-value leads engage on LiveChat.
How can I segment LiveChat contacts before adding them to Lemlist?
Latenode's visual editor and JavaScript blocks let you filter LiveChat contacts. Enrich your Lemlist campaigns with only the most qualified leads, improving your results.
Are there any limitations to the LiveChat and Lemlist integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical LiveChat data prior to integration setup can’t trigger Lemlist actions.
- Complex data transformations may require custom JavaScript code.
- Rate limits of LiveChat and Lemlist APIs may impact high-volume workflows.
