How to connect LiveChat and OCR Space
Create a New Scenario to Connect LiveChat and OCR Space
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or OCR Space will be your first step. To do this, click "Choose an app," find LiveChat or OCR Space, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OCR Space Node
Next, click the plus (+) icon on the LiveChat node, select OCR Space from the list of available apps, and choose the action you need from the list of nodes within OCR Space.

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Authenticate OCR Space
Now, click the OCR Space node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OCR Space settings. Authentication allows you to use OCR Space through Latenode.
Configure the LiveChat and OCR Space Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and OCR Space Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, OCR Space, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and OCR Space integration works as expected. Depending on your setup, data should flow between LiveChat and OCR Space (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and OCR Space
LiveChat + OCR Space + Google Sheets: When a new chat is started in LiveChat, if the user sends an image, OCR Space converts the image to text, and the text is then added as a new row in a Google Sheet for record keeping.
OCR Space + LiveChat + Slack: When a new file is processed by OCR Space, if it detects a specific keyword, alert a support agent in LiveChat and post the document in Slack.
LiveChat and OCR Space integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About OCR Space
Need to extract text from images or PDFs? Use OCR Space in Latenode to automatically process documents and integrate the data into your workflows. Automate invoice processing, data entry, or compliance checks. Latenode adds flexible logic, file parsing, and destinations to your OCR results, scaling beyond single-document processing.
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See how Latenode works
FAQ LiveChat and OCR Space
How can I connect my LiveChat account to OCR Space using Latenode?
To connect your LiveChat account to OCR Space on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and OCR Space accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically process images sent via LiveChat?
Yes! Latenode allows you to trigger OCR Space from LiveChat messages. Extract data from images in real time and update your CRM or send automated responses, improving efficiency.
What types of tasks can I perform by integrating LiveChat with OCR Space?
Integrating LiveChat with OCR Space allows you to perform various tasks, including:
- Extracting invoice data from images received via LiveChat.
- Automatically verifying customer IDs sent as image attachments.
- Processing scanned documents shared during a support session.
- Converting screenshots from LiveChat into searchable text.
- Parsing text from product photos for inventory updates.
How do I handle LiveChat image attachments in my Latenode workflows?
Latenode supports direct handling of LiveChat attachments. Use the file URL to pass images to OCR Space for text extraction within your workflow.
Are there any limitations to the LiveChat and OCR Space integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- OCR Space has usage limits on its free and paid plans.
- The accuracy of OCR depends on image quality and clarity.
- Latenode's processing time depends on server load and workflow complexity.