LiveChat and Outscraper Integration

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Enrich LiveChat conversations with real-time data using Outscraper. Extract and display business details, reviews, or social profiles directly within chats for better support and sales. Latenode’s visual editor and affordable execution pricing makes custom data enrichment easy and scalable.

Swap Apps

LiveChat

Outscraper

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and Outscraper

Create a New Scenario to Connect LiveChat and Outscraper

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Outscraper will be your first step. To do this, click "Choose an app," find LiveChat or Outscraper, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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LiveChat

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#1 LiveChat

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Connect LiveChat

Sign In

Run node once

Add the Outscraper Node

Next, click the plus (+) icon on the LiveChat node, select Outscraper from the list of available apps, and choose the action you need from the list of nodes within Outscraper.

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LiveChat

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Outscraper

Authenticate Outscraper

Now, click the Outscraper node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Outscraper settings. Authentication allows you to use Outscraper through Latenode.

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LiveChat

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Outscraper

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#2 Outscraper

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Connect Outscraper

Sign In

Run node once

Configure the LiveChat and Outscraper Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Outscraper

Outscraper Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the LiveChat and Outscraper Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring LiveChat, Outscraper, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Outscraper integration works as expected. Depending on your setup, data should flow between LiveChat and Outscraper (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Outscraper

LiveChat + Outscraper + Google Sheets: When a new chat is initiated in LiveChat, Outscraper finds emails and contacts associated with the website visitor. These leads are then added as a new row in Google Sheets.

Outscraper + LiveChat + Slack: When Outscraper finishes a task of finding new leads, a message is sent in LiveChat to initiate contact with the lead. A notification is also sent to a Slack channel to alert the sales team.

LiveChat and Outscraper integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About Outscraper

Need to scrape web data at scale? Integrate Outscraper into Latenode to automate data extraction workflows. Get structured data from search engines, social media, and e-commerce sites without complex coding. Combine with Latenode's no-code tools, JS scripts, and webhooks for custom data pipelines that adapt to any business need.

See how Latenode works

FAQ LiveChat and Outscraper

How can I connect my LiveChat account to Outscraper using Latenode?

To connect your LiveChat account to Outscraper on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Outscraper accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically enrich LiveChat leads with Outscraper data?

Yes, you can! Latenode lets you enrich LiveChat leads with Outscraper data, like company info, automatically. This helps you personalize interactions and improve conversion rates with no-code.

What types of tasks can I perform by integrating LiveChat with Outscraper?

Integrating LiveChat with Outscraper allows you to perform various tasks, including:

  • Extracting customer contact details from LiveChat conversations.
  • Scraping business data from websites mentioned in LiveChat.
  • Automatically generating leads based on LiveChat inquiries.
  • Analyzing customer sentiment from chat logs using AI.
  • Updating a CRM with enriched LiveChat and Outscraper data.

What data triggers can I use from LiveChat on Latenode?

You can trigger workflows when a new chat starts, a message is received, or a chat ends. Automate actions based on real-time LiveChat events.

Are there any limitations to the LiveChat and Outscraper integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits from both LiveChat and Outscraper apply.
  • Complex data transformations may require JavaScript code.
  • Real-time scraping accuracy depends on Outscraper's capabilities.

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