LiveChat and Phantombuster Integration

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Enrich LiveChat conversations by using Phantombuster to automatically gather lead data. With Latenode, easily add custom JavaScript logic and scale complex lead enrichment workflows affordably.

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LiveChat

Phantombuster

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and Phantombuster

Create a New Scenario to Connect LiveChat and Phantombuster

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Phantombuster will be your first step. To do this, click "Choose an app," find LiveChat or Phantombuster, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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LiveChat

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Connect LiveChat

Sign In

Run node once

Add the Phantombuster Node

Next, click the plus (+) icon on the LiveChat node, select Phantombuster from the list of available apps, and choose the action you need from the list of nodes within Phantombuster.

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LiveChat

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Phantombuster

Authenticate Phantombuster

Now, click the Phantombuster node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Phantombuster settings. Authentication allows you to use Phantombuster through Latenode.

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LiveChat

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Phantombuster

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Connect Phantombuster

Sign In

Run node once

Configure the LiveChat and Phantombuster Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Phantombuster Oauth 2.0

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Change

Select an action *

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The action ID

Run node once

Set Up the LiveChat and Phantombuster Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring LiveChat, Phantombuster, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Phantombuster integration works as expected. Depending on your setup, data should flow between LiveChat and Phantombuster (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Phantombuster

LiveChat + Phantombuster + Slack: When a LiveChat support agent tags a chat thread indicating a potential lead, Phantombuster launches a phantom to scrape LinkedIn for the user's information. The scraped data is then sent to a designated Slack channel.

Phantombuster + LiveChat + Email: Phantombuster gathers leads. When a LiveChat agent engages with one of these leads, and the chat is deactivated, a personalized follow-up email is sent to the lead.

LiveChat and Phantombuster integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About Phantombuster

Automate web data extraction with Phantombuster in Latenode. Scrape social media, websites, and directories to enrich your workflows. Build scalable lead generation or market research processes by integrating Phantombuster's agents directly into Latenode's visual, no-code environment. Use Latenode’s flexible tools for data transformation and routing.

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FAQ LiveChat and Phantombuster

How can I connect my LiveChat account to Phantombuster using Latenode?

To connect your LiveChat account to Phantombuster on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Phantombuster accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically enrich LiveChat leads with Phantombuster data?

Yes, you can! Latenode’s visual editor makes it easy to automatically enrich LiveChat leads with scraped data from Phantombuster, giving you a more complete customer profile.

What types of tasks can I perform by integrating LiveChat with Phantombuster?

Integrating LiveChat with Phantombuster allows you to perform various tasks, including:

  • Automatically extracting leads from LiveChat transcripts.
  • Enriching LiveChat user profiles with social media data.
  • Triggering Phantombuster automations from new LiveChat events.
  • Sending personalized messages based on scraped Phantombuster data.
  • Monitoring brand mentions from LiveChat within Phantombuster.

Can I use custom JavaScript code within my LiveChat automation?

Yes! Latenode allows you to incorporate custom JavaScript code into your LiveChat workflows for advanced data manipulation and logic.

Are there any limitations to the LiveChat and Phantombuster integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by the LiveChat and Phantombuster APIs may affect workflow speed.
  • Complex data transformations may require custom JavaScript code.
  • Real-time data synchronization depends on the polling interval configured in Latenode.

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