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Enrich LiveChat conversations by using Phantombuster to automatically gather lead data. With Latenode, easily add custom JavaScript logic and scale complex lead enrichment workflows affordably.
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Phantombuster
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Create a New Scenario to Connect LiveChat and Phantombuster
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Phantombuster will be your first step. To do this, click "Choose an app," find LiveChat or Phantombuster, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Phantombuster Node
Next, click the plus (+) icon on the LiveChat node, select Phantombuster from the list of available apps, and choose the action you need from the list of nodes within Phantombuster.
LiveChat
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Phantombuster
Authenticate Phantombuster
Now, click the Phantombuster node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Phantombuster settings. Authentication allows you to use Phantombuster through Latenode.
Configure the LiveChat and Phantombuster Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Phantombuster Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Phantombuster
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Phantombuster, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Phantombuster integration works as expected. Depending on your setup, data should flow between LiveChat and Phantombuster (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Phantombuster + Slack: When a LiveChat support agent tags a chat thread indicating a potential lead, Phantombuster launches a phantom to scrape LinkedIn for the user's information. The scraped data is then sent to a designated Slack channel.
Phantombuster + LiveChat + Email: Phantombuster gathers leads. When a LiveChat agent engages with one of these leads, and the chat is deactivated, a personalized follow-up email is sent to the lead.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Phantombuster
Automate web data extraction with Phantombuster in Latenode. Scrape social media, websites, and directories to enrich your workflows. Build scalable lead generation or market research processes by integrating Phantombuster's agents directly into Latenode's visual, no-code environment. Use Latenode’s flexible tools for data transformation and routing.
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How can I connect my LiveChat account to Phantombuster using Latenode?
To connect your LiveChat account to Phantombuster on Latenode, follow these steps:
Can I automatically enrich LiveChat leads with Phantombuster data?
Yes, you can! Latenode’s visual editor makes it easy to automatically enrich LiveChat leads with scraped data from Phantombuster, giving you a more complete customer profile.
What types of tasks can I perform by integrating LiveChat with Phantombuster?
Integrating LiveChat with Phantombuster allows you to perform various tasks, including:
Can I use custom JavaScript code within my LiveChat automation?
Yes! Latenode allows you to incorporate custom JavaScript code into your LiveChat workflows for advanced data manipulation and logic.
Are there any limitations to the LiveChat and Phantombuster integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: