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How to connect LiveChat and Recut
Create a New Scenario to Connect LiveChat and Recut
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Recut will be your first step. To do this, click "Choose an app," find LiveChat or Recut, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Recut Node
Next, click the plus (+) icon on the LiveChat node, select Recut from the list of available apps, and choose the action you need from the list of nodes within Recut.
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Authenticate Recut
Now, click the Recut node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Recut settings. Authentication allows you to use Recut through Latenode.
Configure the LiveChat and Recut Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Recut Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Recut, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Recut integration works as expected. Depending on your setup, data should flow between LiveChat and Recut (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Recut
LiveChat + Recut + Google Drive: When a LiveChat recording is available and edited via Recut, the final video file is automatically uploaded to a specified folder in Google Drive, making it easily accessible for review and sharing.
Recut + LiveChat + Slack: After a LiveChat recording is edited using Recut, a notification is sent to a designated Slack channel, informing the team that the edited video is ready for review and use.
LiveChat and Recut integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Recut
Use Recut in Latenode to automate URL shortening. Automatically generate branded short links for your content, simplifying your marketing efforts. Integrate Recut with other nodes to create automated sharing workflows: generate short links, track click analytics, and distribute across platforms. The Latenode visual editor makes it easy to build and scale complex workflows.
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See how Latenode works
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FAQ LiveChat and Recut
How can I connect my LiveChat account to Recut using Latenode?
To connect your LiveChat account to Recut on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Recut accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send LiveChat transcripts to Recut?
Yes, you can! Latenode's visual editor makes it easy to forward LiveChat transcripts to Recut. Get video highlights or summaries created from conversations and boost your video content.
What types of tasks can I perform by integrating LiveChat with Recut?
Integrating LiveChat with Recut allows you to perform various tasks, including:
- Automatically transcribing LiveChat conversations for video script generation.
- Creating video highlight reels based on chat transcripts using AI.
- Analyzing customer support chats to identify key video topics.
- Triggering video editing tasks in Recut based on chat keywords.
- Archiving chat transcripts and associated videos together.
How secure is connecting my LiveChat account to Latenode?
Latenode prioritizes security with robust encryption and secure authentication. Your LiveChat credentials are kept safe. We also offer detailed audit logs.
Are there any limitations to the LiveChat and Recut integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Recut's video processing depends on its own API limitations and processing times.
- Very large LiveChat transcripts may take longer to process in Recut.
- Real-time video updates are not available, as processing requires time.
