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Enrich LiveChat conversations with lead data by instantly looking up contact details in RocketReach. Latenode's visual editor makes it easy to build custom workflows that scale, plus affordable pricing means you only pay for what you use, as you grow.
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Create a New Scenario to Connect LiveChat and RocketReach
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or RocketReach will be your first step. To do this, click "Choose an app," find LiveChat or RocketReach, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RocketReach Node
Next, click the plus (+) icon on the LiveChat node, select RocketReach from the list of available apps, and choose the action you need from the list of nodes within RocketReach.
LiveChat
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RocketReach
Authenticate RocketReach
Now, click the RocketReach node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RocketReach settings. Authentication allows you to use RocketReach through Latenode.
Configure the LiveChat and RocketReach Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and RocketReach Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
RocketReach
Trigger on Webhook
β
LiveChat
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring LiveChat, RocketReach, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and RocketReach integration works as expected. Depending on your setup, data should flow between LiveChat and RocketReach (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + RocketReach + Pipedrive: When a chat is deactivated in LiveChat, RocketReach finds the person's contact details. Then, a new lead is created in Pipedrive with the information found.
RocketReach + LiveChat + Slack: When RocketReach finds a new prospect, a targeted message is sent via LiveChat, and a notification about the new prospect including their details is sent to the sales team in Slack.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About RocketReach
Find verified contact data with RocketReach, then automate outreach in Latenode. Build workflows that instantly add leads to your CRM, trigger personalized email sequences, and update spreadsheets. Stop manual data entry and scale lead generation with no-code ease, paying only for execution time.
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How can I connect my LiveChat account to RocketReach using Latenode?
To connect your LiveChat account to RocketReach on Latenode, follow these steps:
Can I automatically enrich LiveChat leads with RocketReach data?
Yes, you can! Latenode's visual editor makes it easy to trigger RocketReach lookups based on new LiveChat conversations, instantly enriching your lead data.
What types of tasks can I perform by integrating LiveChat with RocketReach?
Integrating LiveChat with RocketReach allows you to perform various tasks, including:
How does Latenode handle LiveChat events in real-time?
Latenode provides instant webhook triggers for LiveChat, ensuring your workflows respond in real-time as new chats come in or messages are sent.
Are there any limitations to the LiveChat and RocketReach integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: