LiveChat and Scrapeless Integration

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Enrich LiveChat conversations with real-time data extracted by Scrapeless. Latenode’s visual editor simplifies scraping and data integration, while affordable execution-based pricing helps scale lead qualification and support workflows without breaking the bank.

Swap Apps

LiveChat

Scrapeless

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and Scrapeless

Create a New Scenario to Connect LiveChat and Scrapeless

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Scrapeless will be your first step. To do this, click "Choose an app," find LiveChat or Scrapeless, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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LiveChat

Node type

#1 LiveChat

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Connection *

Select

Map

Connect LiveChat

Sign In

Run node once

Add the Scrapeless Node

Next, click the plus (+) icon on the LiveChat node, select Scrapeless from the list of available apps, and choose the action you need from the list of nodes within Scrapeless.

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LiveChat

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Scrapeless

Authenticate Scrapeless

Now, click the Scrapeless node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Scrapeless settings. Authentication allows you to use Scrapeless through Latenode.

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LiveChat

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Scrapeless

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#2 Scrapeless

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Connection *

Select

Map

Connect Scrapeless

Sign In

Run node once

Configure the LiveChat and Scrapeless Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat

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Scrapeless

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#2 Scrapeless

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Connection *

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Connect Scrapeless

Scrapeless Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the LiveChat and Scrapeless Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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JavaScript

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AI Anthropic Claude 3

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Scrapeless

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Trigger on Webhook

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LiveChat

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring LiveChat, Scrapeless, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Scrapeless integration works as expected. Depending on your setup, data should flow between LiveChat and Scrapeless (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Scrapeless

LiveChat + Scrapeless + Google Sheets: When a chat is deactivated, the transcript is analyzed for mentions of competitors using Scrapeless. The extracted competitor information is then added to a Google Sheet for tracking and analysis.

Scrapeless + LiveChat + Slack: Scrapeless monitors specified URLs for negative reviews. When a negative review is detected, an alert is sent to the support team via LiveChat, and a dedicated Slack channel is created for discussing and resolving the issue.

LiveChat and Scrapeless integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About Scrapeless

Use Scrapeless in Latenode to extract structured data from websites without code. Scrape product details, news, or social media feeds, then pipe the data into your Latenode workflows. Automate lead generation, price monitoring, and content aggregation. Combine Scrapeless with Latenode's AI nodes for smarter data processing.

See how Latenode works

FAQ LiveChat and Scrapeless

How can I connect my LiveChat account to Scrapeless using Latenode?

To connect your LiveChat account to Scrapeless on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Scrapeless accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update LiveChat with scraped product prices?

Yes, you can! Latenode’s visual editor simplifies this, updating agents with pricing changes. Keep customers informed and boost sales with accurate data.

What types of tasks can I perform by integrating LiveChat with Scrapeless?

Integrating LiveChat with Scrapeless allows you to perform various tasks, including:

  • Automatically gather customer feedback data from LiveChat conversations.
  • Scrape product details and deliver them directly within LiveChat.
  • Monitor competitor pricing and notify LiveChat agents in real-time.
  • Create leads from chat transcripts and scrape contact info for outreach.
  • Automatically update a knowledge base using LiveChat and Scrapeless.

Can I use JavaScript to enhance my LiveChat integration?

Yes! Latenode lets you add custom JavaScript code, enriching LiveChat integrations with advanced logic and data manipulation for tailored workflows.

Are there any limitations to the LiveChat and Scrapeless integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Scrapeless performance depends on the target website's structure and anti-scraping measures.
  • LiveChat API rate limits may affect high-volume data transfer speeds.
  • Complex JavaScript functions require coding expertise for optimal use.

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