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Automatically create Shopify orders from LiveChat interactions to streamline sales using Latenode's visual editor. Customize order flows with JavaScript and scale affordably by paying only for execution time.
Connect LiveChat and Shopify in minutes with Latenode.
Create LiveChat to Shopify workflow
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LiveChat
Shopify
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Create a New Scenario to Connect LiveChat and Shopify
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Shopify will be your first step. To do this, click "Choose an app," find LiveChat or Shopify, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Shopify Node
Next, click the plus (+) icon on the LiveChat node, select Shopify from the list of available apps, and choose the action you need from the list of nodes within Shopify.
LiveChat
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Shopify
Authenticate Shopify
Now, click the Shopify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shopify settings. Authentication allows you to use Shopify through Latenode.
Configure the LiveChat and Shopify Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Shopify Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Shopify
Trigger on Webhook
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LiveChat
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β
Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Shopify, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Shopify integration works as expected. Depending on your setup, data should flow between LiveChat and Shopify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Shopify + Slack: When a new chat is started in LiveChat, the automation finds the customer in Shopify based on their email. Relevant order details are then sent to a designated Slack channel to provide agents with quick access to customer information for improved support.
Shopify + LiveChat + Klaviyo: Upon a new order in Shopify, a LiveChat conversation is initiated, and the customer's profile is created or updated in Klaviyo. The customer is then added to a specific Klaviyo list for targeted email marketing campaigns.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Shopify
Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.
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How can I connect my LiveChat account to Shopify using Latenode?
To connect your LiveChat account to Shopify on Latenode, follow these steps:
Can I automatically tag chats based on Shopify order status?
Yes, you can! Latenode's advanced logic lets you tag chats based on Shopify data, streamlining support and improving agent efficiency.
What types of tasks can I perform by integrating LiveChat with Shopify?
Integrating LiveChat with Shopify allows you to perform various tasks, including:
How do I use JavaScript with LiveChat actions in Latenode?
Latenode allows custom JavaScript code within workflows, unlocking advanced LiveChat automation beyond standard no-code options.
Are there any limitations to the LiveChat and Shopify integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: