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Automatically create Simplybook appointments from LiveChat conversations, ensuring instant booking assistance. Latenode’s visual editor and affordable execution-based pricing let you build tailored, scalable booking automations with ease, even adding custom JavaScript logic.
Connect LiveChat and Simplybook in minutes with Latenode.
Create LiveChat to Simplybook workflow
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Create a New Scenario to Connect LiveChat and Simplybook
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Simplybook will be your first step. To do this, click "Choose an app," find LiveChat or Simplybook, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Simplybook Node
Next, click the plus (+) icon on the LiveChat node, select Simplybook from the list of available apps, and choose the action you need from the list of nodes within Simplybook.
LiveChat
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Simplybook
Authenticate Simplybook
Now, click the Simplybook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplybook settings. Authentication allows you to use Simplybook through Latenode.
Configure the LiveChat and Simplybook Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Simplybook Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Simplybook
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Simplybook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Simplybook integration works as expected. Depending on your setup, data should flow between LiveChat and Simplybook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplybook + Google Calendar: When a new booking is created in Simplybook, automatically create an event in Google Calendar, ensuring the calendar reflects the scheduled appointment.
Simplybook + LiveChat + Slack: When a booking is cancelled via Simplybook, send a Slack notification to a designated support channel, triggered based on feedback from a LiveChat interaction.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Simplybook
Automate booking workflows with Simplybook in Latenode. Sync schedules, manage appointments, and trigger follow-up actions without manual work. Connect booking data to CRMs, payment gateways, or marketing tools. Latenode's visual builder and flexible integrations make automating complex booking processes easy and scalable, exceeding Simplybook's built-in options.
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How can I connect my LiveChat account to Simplybook using Latenode?
To connect your LiveChat account to Simplybook on Latenode, follow these steps:
Can I automatically create appointments from LiveChat transcripts?
Yes! Latenode uses AI to parse chat transcripts and automatically create appointments in Simplybook. Save time and never miss a potential booking.
What types of tasks can I perform by integrating LiveChat with Simplybook?
Integrating LiveChat with Simplybook allows you to perform various tasks, including:
Can I use JavaScript within my LiveChat and Simplybook automations?
Yes. Latenode allows you to incorporate JavaScript code blocks for advanced logic and data manipulation within your workflows.
Are there any limitations to the LiveChat and Simplybook integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: