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Automatically update SOS Inventory based on LiveChat inquiries regarding product availability, with custom JavaScript functions to transform data on Latenode. This integration simplifies inventory management and improves customer service, scaling affordably as your business grows.
Connect LiveChat and SOS Inventory in minutes with Latenode.
Create LiveChat to SOS Inventory workflow
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Create a New Scenario to Connect LiveChat and SOS Inventory
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or SOS Inventory will be your first step. To do this, click "Choose an app," find LiveChat or SOS Inventory, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the SOS Inventory Node
Next, click the plus (+) icon on the LiveChat node, select SOS Inventory from the list of available apps, and choose the action you need from the list of nodes within SOS Inventory.
LiveChat
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SOS Inventory
Authenticate SOS Inventory
Now, click the SOS Inventory node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your SOS Inventory settings. Authentication allows you to use SOS Inventory through Latenode.
Configure the LiveChat and SOS Inventory Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and SOS Inventory Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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SOS Inventory
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, SOS Inventory, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and SOS Inventory integration works as expected. Depending on your setup, data should flow between LiveChat and SOS Inventory (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + SOS Inventory + Slack: When a customer initiates a chat in LiveChat, the workflow checks the product availability in SOS Inventory. If the stock is low, a notification is sent to the support team in Slack to prioritize the chat.
SOS Inventory + LiveChat + Google Sheets: When the quantity of a product in SOS Inventory reaches a certain threshold, a LiveChat message is automatically sent to website visitors to inform them about the low stock. A log of this event, including the product and its quantity, is then recorded in a Google Sheets spreadsheet.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
Related categories
About SOS Inventory
Sync SOS Inventory with Latenode to automate stock updates and order processing. Connect your inventory data to accounting, e-commerce, or shipping platforms. Build visual workflows to trigger actions based on inventory levels or sales data. Use no-code tools or custom scripts to tailor the flow, avoiding manual data entry and ensuring real-time accuracy.
Related categories
How can I connect my LiveChat account to SOS Inventory using Latenode?
To connect your LiveChat account to SOS Inventory on Latenode, follow these steps:
Can I automatically update stock levels based on LiveChat orders?
Yes, you can! Latenode allows real-time inventory adjustments triggered by LiveChat sales, ensuring accuracy and preventing overselling. Streamline operations easily with automated updates.
What types of tasks can I perform by integrating LiveChat with SOS Inventory?
Integrating LiveChat with SOS Inventory allows you to perform various tasks, including:
How does Latenode handle large volumes of LiveChat messages?
Latenode is built to scale. It efficiently processes high volumes of LiveChat data, ensuring smooth, reliable automation, even during peak times.
Are there any limitations to the LiveChat and SOS Inventory integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: