LiveChat and Stripe Integration

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Automatically create Stripe payment links within LiveChat for instant sales conversations, customized with JavaScript. Scale affordably using Latenode's execution-based pricing.

Swap Apps

LiveChat

Stripe

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect LiveChat and Stripe

Create a New Scenario to Connect LiveChat and Stripe

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Stripe will be your first step. To do this, click "Choose an app," find LiveChat or Stripe, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

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LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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LiveChat

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Connect LiveChat

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Run node once

Add the Stripe Node

Next, click the plus (+) icon on the LiveChat node, select Stripe from the list of available apps, and choose the action you need from the list of nodes within Stripe.

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Stripe

Authenticate Stripe

Now, click the Stripe node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Stripe settings. Authentication allows you to use Stripe through Latenode.

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Stripe

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Run node once

Configure the LiveChat and Stripe Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Stripe Oauth 2.0

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Change

Select an action *

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The action ID

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Run node once

Set Up the LiveChat and Stripe Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring LiveChat, Stripe, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the LiveChat and Stripe integration works as expected. Depending on your setup, data should flow between LiveChat and Stripe (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Stripe

LiveChat + Stripe + Slack: When a chat is deactivated in LiveChat, check if the user has a successful payment event in Stripe. If so, send a message to a designated Slack channel notifying that the customer upgraded their subscription.

Stripe + LiveChat + Google Sheets: When a new event occurs in Stripe related to successful payments, log the payment details in Google Sheets. Simultaneously, offer the customer immediate support via LiveChat by triggering a chat or sending a message.

LiveChat and Stripe integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ€“ all visually, and without code.

About Stripe

Automate Stripe within Latenode to handle payments, subscriptions, and refunds inside your workflows. Trigger actions in other apps based on Stripe events. Manage billing cycles, send invoices, or update databases automatically. Integrate payment data with your CRM, accounting software, and more, using Latenode's flexible, no-code visual editor.

See how Latenode works

FAQ LiveChat and Stripe

How can I connect my LiveChat account to Stripe using Latenode?

To connect your LiveChat account to Stripe on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Stripe accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Stripe customers from new LiveChat leads?

Yes, you can! Latenode's visual editor simplifies this, plus you can add AI steps to enrich customer data from LiveChat before creating the Stripe customer.

What types of tasks can I perform by integrating LiveChat with Stripe?

Integrating LiveChat with Stripe allows you to perform various tasks, including:

  • Automatically creating Stripe charges after specific LiveChat interactions.
  • Sending payment links through LiveChat based on customer inquiries.
  • Updating customer information in Stripe after LiveChat conversations.
  • Triggering LiveChat messages when a Stripe payment fails.
  • Generating invoices in Stripe directly from LiveChat transcripts.

How can I customize LiveChat interactions based on Stripe data?

Use Latenode's no-code editor and JavaScript blocks to tailor LiveChat responses using Stripe data. Display personalized offers based on purchase history.

Are there any limitations to the LiveChat and Stripe integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by LiveChat and Stripe may affect high-volume workflows.
  • Complex data transformations might require advanced JavaScript knowledge.
  • Custom LiveChat widgets may need adjustments for optimal integration.

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