How to connect LiveChat and Telegram Personal Account
Create a New Scenario to Connect LiveChat and Telegram Personal Account
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Telegram Personal Account will be your first step. To do this, click "Choose an app," find LiveChat or Telegram Personal Account, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Telegram Personal Account Node
Next, click the plus (+) icon on the LiveChat node, select Telegram Personal Account from the list of available apps, and choose the action you need from the list of nodes within Telegram Personal Account.

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Authenticate Telegram Personal Account
Now, click the Telegram Personal Account node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Telegram Personal Account settings. Authentication allows you to use Telegram Personal Account through Latenode.
Configure the LiveChat and Telegram Personal Account Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Telegram Personal Account Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Telegram Personal Account, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Telegram Personal Account integration works as expected. Depending on your setup, data should flow between LiveChat and Telegram Personal Account (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Telegram Personal Account
LiveChat + Telegram Personal Account + Google Sheets: When a chat is deactivated in LiveChat, the transcript data is retrieved and a summary of key questions is sent to Telegram. Finally, the entire chat transcript is saved to a Google Sheet for archival.
Telegram Personal Account + LiveChat + Notion: When a new message arrives in Telegram, a new chat is started in LiveChat. After the LiveChat agent triages the support request, the information is then logged in a Notion database for comprehensive documentation.
LiveChat and Telegram Personal Account integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Telegram Personal Account
Use Telegram Personal Account in Latenode to automate notifications, data collection, or simple bot interactions. Send messages based on triggers from other apps, forward data to databases, or create custom alerts. Integrate your personal Telegram account into broader workflows for automated tasks without constant manual checks.
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See how Latenode works
FAQ LiveChat and Telegram Personal Account
How can I connect my LiveChat account to Telegram Personal Account using Latenode?
To connect your LiveChat account to Telegram Personal Account on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Telegram Personal Account accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get new LiveChat transcripts sent to Telegram?
Yes, you can! Latenode lets you forward transcripts automatically. Benefit from instant access to chat history and improve response times by reviewing chats directly in Telegram.
What types of tasks can I perform by integrating LiveChat with Telegram Personal Account?
Integrating LiveChat with Telegram Personal Account allows you to perform various tasks, including:
- Receive instant notifications of new LiveChat conversations in Telegram.
- Forward complete LiveChat transcripts to Telegram for record-keeping.
- Send automated Telegram messages based on LiveChat events (e.g., new chat started).
- Create Telegram alerts for urgent LiveChat support requests.
- Analyze chat sentiment data from LiveChat using AI and post summaries to Telegram.
Can I use JavaScript to customize my LiveChat automations?
Yes! Latenode allows you to use JavaScript code blocks to handle complex data transformations and logic within your LiveChat workflows.
Are there any limitations to the LiveChat and Telegram Personal Account integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- File attachments from LiveChat are not directly supported in Telegram messages.
- Real-time updates may be subject to Telegram's API rate limits.
- Complex formatting from LiveChat may not render perfectly in Telegram.