How to connect LiveChat and TickTick
Create a New Scenario to Connect LiveChat and TickTick
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or TickTick will be your first step. To do this, click "Choose an app," find LiveChat or TickTick, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the TickTick Node
Next, click the plus (+) icon on the LiveChat node, select TickTick from the list of available apps, and choose the action you need from the list of nodes within TickTick.

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Authenticate TickTick
Now, click the TickTick node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your TickTick settings. Authentication allows you to use TickTick through Latenode.
Configure the LiveChat and TickTick Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and TickTick Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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TickTick
Trigger on Webhook
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LiveChat
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, TickTick, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and TickTick integration works as expected. Depending on your setup, data should flow between LiveChat and TickTick (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and TickTick
LiveChat + TickTick + Google Calendar: When a chat is deactivated in LiveChat, and a new task is created in TickTick based on the chat, a follow-up meeting is scheduled in Google Calendar.
TickTick + LiveChat + Slack: When a task is updated in TickTick and marked as urgent, a notification is sent to a designated Slack channel, referencing the associated LiveChat transcript.
LiveChat and TickTick integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About TickTick
Use TickTick within Latenode to automate task creation from various triggers like new form submissions or database entries. Keep projects on track by automatically generating tasks and subtasks, assigning due dates, and sending reminders. Integrate TickTick with other apps for a streamlined workflow—avoid manual task management and improve team productivity.
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See how Latenode works
FAQ LiveChat and TickTick
How can I connect my LiveChat account to TickTick using Latenode?
To connect your LiveChat account to TickTick on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and TickTick accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create tasks from new chats?
Yes, with Latenode, easily create TickTick tasks from new LiveChat conversations. Leverage our no-code blocks and AI for streamlined task creation, improving efficiency.
What types of tasks can I perform by integrating LiveChat with TickTick?
Integrating LiveChat with TickTick allows you to perform various tasks, including:
- Create a new TickTick task for each new LiveChat conversation.
- Update TickTick tasks based on LiveChat conversation status.
- Add LiveChat transcripts to TickTick task descriptions.
- Assign TickTick tasks based on LiveChat agent assignments.
- Trigger LiveChat messages based on TickTick task updates.
How can I manage LiveChat tags automatically?
Use Latenode to automate LiveChat tag management. Our visual editor allows you to create rules and logic based on data from TickTick.
Are there any limitations to the LiveChat and TickTick integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows might require JavaScript for advanced customization.
- Rate limits from LiveChat and TickTick APIs may affect high-volume workflows.
- Initial setup requires a basic understanding of both platforms.