.svg){kind=icon}
How to connect LiveChat and Todoist
Create a New Scenario to Connect LiveChat and Todoist
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Todoist will be your first step. To do this, click "Choose an app," find LiveChat or Todoist, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
+
1
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Todoist Node
Next, click the plus (+) icon on the LiveChat node, select Todoist from the list of available apps, and choose the action you need from the list of nodes within Todoist.
1
LiveChat
⚙
+
2
Todoist
Authenticate Todoist
Now, click the Todoist node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Todoist settings. Authentication allows you to use Todoist through Latenode.
Configure the LiveChat and Todoist Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Todoist Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Todoist
1
Trigger on Webhook
⚙
2
LiveChat
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring LiveChat, Todoist, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Todoist integration works as expected. Depending on your setup, data should flow between LiveChat and Todoist (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Todoist
LiveChat + Todoist + Slack: When a chat is deactivated in LiveChat, a new task is created in Todoist to follow up on the conversation. A message is then sent to a Slack channel notifying the team about the new task.
Todoist + LiveChat + Gmail: Every day, a summary of uncompleted tasks is fetched from Todoist and emailed via Gmail to LiveChat agents to keep them informed about pending customer issues.
LiveChat and Todoist integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
Related categories
About Todoist
Tired of manual task management? Integrate Todoist with Latenode to automate task creation based on triggers from other apps. Update tasks, track progress, and sync data across your workflows. Latenode lets you customize logic and scale without code, connecting Todoist to your business processes for true automation.
Related categories
See how Latenode works
.svg)
.png)
FAQ LiveChat and Todoist
How can I connect my LiveChat account to Todoist using Latenode?
To connect your LiveChat account to Todoist on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Todoist accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I create tasks from new LiveChat conversations?
Yes, you can! With Latenode, automatically create Todoist tasks directly from new LiveChat conversations to never miss important follow-ups. Use no-code blocks or JavaScript for advanced data parsing.
What types of tasks can I perform by integrating LiveChat with Todoist?
Integrating LiveChat with Todoist allows you to perform various tasks, including:
- Creating Todoist tasks for unanswered LiveChat conversations after a set time.
- Adding new Todoist tasks from tagged LiveChat transcripts for team review.
- Automatically assigning Todoist tasks based on LiveChat support categories.
- Generating project tasks in Todoist from LiveChat feature requests.
- Updating task status in Todoist with LiveChat conversation resolution.
How do I filter LiveChat events before creating Todoist tasks?
Use Latenode's visual editor to add filter conditions based on keywords, sentiment analysis (via AI steps), or customer attributes from LiveChat to trigger task creation.
Are there any limitations to the LiveChat and Todoist integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex LiveChat data transformations might require custom JavaScript code.
- High volumes of LiveChat events could impact Todoist API rate limits.
- Real-time updates between both apps depend on their respective API response times.
