How to connect LiveChat and Wix
Create a New Scenario to Connect LiveChat and Wix
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Wix will be your first step. To do this, click "Choose an app," find LiveChat or Wix, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Wix Node
Next, click the plus (+) icon on the LiveChat node, select Wix from the list of available apps, and choose the action you need from the list of nodes within Wix.

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Wix

Authenticate Wix
Now, click the Wix node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Wix settings. Authentication allows you to use Wix through Latenode.
Configure the LiveChat and Wix Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Wix Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Wix
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring LiveChat, Wix, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Wix integration works as expected. Depending on your setup, data should flow between LiveChat and Wix (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Wix
LiveChat + Wix + Google Sheets: When a new chat is initiated in LiveChat, the flow retrieves visitor details from the Wix website and logs the inquiry, along with the visitor's information, into a Google Sheet for lead tracking and analysis.
Wix + LiveChat + Slack: When a new order is placed in a Wix store, a notification is sent to LiveChat to alert support. Simultaneously, a message is sent to a designated Slack channel to notify the sales team of the new order and relevant customer data.
LiveChat and Wix integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Wix
Automate Wix website tasks within Latenode. Trigger workflows on form submissions, new member sign-ups, or e-commerce orders. Sync Wix data to CRMs, spreadsheets, or marketing tools. Latenode's visual editor and flexible integrations extend Wix functionality without code, handling complex logic and high volumes affordably.
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See how Latenode works
FAQ LiveChat and Wix
How can I connect my LiveChat account to Wix using Latenode?
To connect your LiveChat account to Wix on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Wix accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Wix contacts from LiveChat interactions?
Yes, you can! Latenode's visual editor makes it easy to map LiveChat data to your Wix contacts, automatically updating customer details and saving your team valuable time.
What types of tasks can I perform by integrating LiveChat with Wix?
Integrating LiveChat with Wix allows you to perform various tasks, including:
- Adding new LiveChat users as contacts in Wix automatically.
- Triggering LiveChat conversations from Wix form submissions.
- Sending Wix store order updates through LiveChat.
- Logging LiveChat transcripts to Wix contact notes.
- Creating Wix tasks based on LiveChat conversation outcomes.
What kind of LiveChat events can trigger workflows in Latenode?
Latenode supports triggers for new chats, agent assignments, messages, and more, allowing real-time automation based on LiveChat events.
Are there any limitations to the LiveChat and Wix integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical LiveChat data prior to integration setup isn't automatically synced.
- Complex Wix data structures might require custom JavaScript transformations.
- Rate limits apply as per LiveChat and Wix API documentation.