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How to connect LiveChat and Zoom
Create a New Scenario to Connect LiveChat and Zoom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Zoom will be your first step. To do this, click "Choose an app," find LiveChat or Zoom, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoom Node
Next, click the plus (+) icon on the LiveChat node, select Zoom from the list of available apps, and choose the action you need from the list of nodes within Zoom.
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Authenticate Zoom
Now, click the Zoom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoom settings. Authentication allows you to use Zoom through Latenode.
Configure the LiveChat and Zoom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Zoom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Zoom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Zoom integration works as expected. Depending on your setup, data should flow between LiveChat and Zoom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Zoom
LiveChat + Zoom + Google Calendar: When a chat is deactivated in LiveChat and the thread is tagged with a specific topic (e.g., 'Meeting Request'), a Zoom meeting is automatically created and a corresponding event is added to Google Calendar.
Zoom + LiveChat + Slack: When a Zoom meeting ends, a notification is sent to a Slack channel. This notification includes a summary of the LiveChat activity that occurred during the Zoom meeting. Note: Retrieving LiveChat activity during the meeting is not directly supported and would require custom code.
LiveChat and Zoom integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
Related categories
About Zoom
Automate Zoom meeting tasks in Latenode. Trigger actions based on meeting events (start, end, participant join), send notifications, or log data. Combine Zoom with other apps; for example, automatically create follow-up tasks or update databases based on call outcomes. The visual editor and flexible logic blocks simplify complex workflows, without code.
Similar apps
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See how Latenode works
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FAQ LiveChat and Zoom
How can I connect my LiveChat account to Zoom using Latenode?
To connect your LiveChat account to Zoom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Zoom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoom meetings from LiveChat?
Yes, you can! Latenode lets you automate meeting creation based on LiveChat triggers, like support escalation, saving time and streamlining customer interactions.
What types of tasks can I perform by integrating LiveChat with Zoom?
Integrating LiveChat with Zoom allows you to perform various tasks, including:
- Automatically creating Zoom meetings for urgent LiveChat support requests.
- Sending Zoom meeting recordings to LiveChat transcripts for reference.
- Triggering LiveChat notifications upon completion of a Zoom meeting.
- Updating a CRM with notes after a Zoom meeting initiated from LiveChat.
- Inviting LiveChat agents to ongoing Zoom meetings for immediate assistance.
How does Latenode handle LiveChat events that trigger Zoom actions?
Latenode uses event-based triggers for real-time automation, ensuring immediate Zoom actions based on LiveChat events. Scale effortlessly with our robust platform.
Are there any limitations to the LiveChat and Zoom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with numerous steps may require more processing time.
- The integration relies on the availability and stability of the LiveChat and Zoom APIs.
- File size limits may apply when transferring attachments between LiveChat and Zoom.
