Magento and Atera Integration

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Connect Magento orders with Atera tickets to automate support workflows. Latenode's visual editor simplifies creating custom integrations, while affordable execution-based pricing ensures cost-effective scaling.

Magento + Atera integration

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Magento

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Magento and Atera

Create a New Scenario to Connect Magento and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Magento, triggered by another scenario, or executed manually (for testing purposes). In most cases, Magento or Atera will be your first step. To do this, click "Choose an app," find Magento or Atera, and select the appropriate trigger to start the scenario.

Add the Magento Node

Select the Magento node from the app selection panel on the right.

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Magento

Configure the Magento

Click on the Magento node to configure it. You can modify the Magento URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Magento

Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the Magento node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Atera

Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Connect Atera

Sign In

Run node once

Configure the Magento and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Atera Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Magento and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Magento, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Magento and Atera integration works as expected. Depending on your setup, data should flow between Magento and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Magento and Atera

Magento + Atera + Slack: When a new shipment is created in Magento, the corresponding Atera ticket is updated with shipment details. Then, a Slack message is sent to the assigned technician containing the updated ticket information.

Atera + Magento + Google Sheets: When an Atera ticket is updated, the workflow searches for a matching Magento order in Google Sheets based on customer or order ID. It then updates the Google Sheets row with the Atera ticket status.

Magento and Atera integration alternatives

About Magento

Automate Magento tasks in Latenode. Sync product data, track orders, manage customers across your systems without code. Connect Magento to CRMs, marketing tools, and accounting software to streamline e-commerce operations. Use AI to personalize offers and segment audiences. Latenode’s visual editor makes automation simple, scalable, and cost-effective.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Magento and Atera

How can I connect my Magento account to Atera using Latenode?

To connect your Magento account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Magento and click on "Connect".
  • Authenticate your Magento and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Atera tickets from Magento orders?

Yes, easily! Latenode lets you trigger Atera ticket updates from Magento orders. Keep support aligned with sales using no-code blocks and Javascript functions!

What types of tasks can I perform by integrating Magento with Atera?

Integrating Magento with Atera allows you to perform various tasks, including:

  • Create Atera tickets for new Magento customer accounts.
  • Update Atera tickets based on Magento order status changes.
  • Sync Magento customer data with Atera customer information.
  • Trigger Atera alerts for high-value Magento orders.
  • Generate Atera reports on Magento-related support requests.

Howdoyouhandlesynchronizinglargevolumesofdata betweenMagentoandAtera?

Latenode efficiently handles large datasets with optimized data streaming, batch processing and robust error handling using no-code blocks and custom JS functions.

Are there any limitations to the Magento and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration requires manual setup.
  • Complex data transformations may require JavaScript code.
  • Real-time updates depend on API availability and rate limits.

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