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Connect Magento to CloudTalk and instantly create support tickets for new orders, streamlining customer service. Latenode's visual editor and affordable execution pricing make advanced ecommerce automation accessible without complex coding or high costs.
Connect Magento and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Magento and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Magento, triggered by another scenario, or executed manually (for testing purposes). In most cases, Magento or CloudTalk will be your first step. To do this, click "Choose an app," find Magento or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Magento Node
Select the Magento node from the app selection panel on the right.
Magento
Add the CloudTalk Node
Next, click the plus (+) icon on the Magento node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Magento
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Magento and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Magento and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Magento
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Magento, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Magento and CloudTalk integration works as expected. Depending on your setup, data should flow between Magento and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Magento + CloudTalk + Slack: When a new order is placed in Magento, CloudTalk creates an activity for a sales representative, and Slack sends a message to a dedicated channel summarizing the order details.
CloudTalk + Magento + Zendesk: When a new call is registered in CloudTalk, the details are added as a comment to the corresponding customer's sales order in Magento, and a support ticket is created in Zendesk.
About Magento
Automate Magento tasks in Latenode. Sync product data, track orders, manage customers across your systems without code. Connect Magento to CRMs, marketing tools, and accounting software to streamline e-commerce operations. Use AI to personalize offers and segment audiences. Latenode’s visual editor makes automation simple, scalable, and cost-effective.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Magento account to CloudTalk using Latenode?
To connect your Magento account to CloudTalk on Latenode, follow these steps:
Can I automatically update customer info?
Yes, you can! Latenode allows real-time syncing of customer data between Magento and CloudTalk, ensuring agents always have current information. This leads to faster, more personalized support.
What types of tasks can I perform by integrating Magento with CloudTalk?
Integrating Magento with CloudTalk allows you to perform various tasks, including:
How can I use Javascript with Magento on Latenode?
Latenode allows you to use JavaScript code blocks within your Magento and CloudTalk automations for advanced data manipulation and custom logic.
Are there any limitations to the Magento and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: