Magento and Zendesk Sell Integration

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Connect Magento to Zendesk Sell and automatically create or update sales leads based on new orders, simplifying follow-up. Latenode's visual editor and affordable execution-based pricing let you build this and scale it easily with custom JavaScript steps when needed.

Magento + Zendesk Sell integration

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Magento

Zendesk Sell

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Magento and Zendesk Sell

Create a New Scenario to Connect Magento and Zendesk Sell

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Magento, triggered by another scenario, or executed manually (for testing purposes). In most cases, Magento or Zendesk Sell will be your first step. To do this, click "Choose an app," find Magento or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Magento Node

Select the Magento node from the app selection panel on the right.

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Magento

Configure the Magento

Click on the Magento node to configure it. You can modify the Magento URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Magento

Sign In

Run node once

Add the Zendesk Sell Node

Next, click the plus (+) icon on the Magento node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Authenticate Zendesk Sell

Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.

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#2 Zendesk Sell

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Connect Zendesk Sell

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Run node once

Configure the Magento and Zendesk Sell Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Zendesk Sell

Zendesk Sell Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Magento and Zendesk Sell Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Magento, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Magento and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Magento and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Magento and Zendesk Sell

Magento + Zendesk Sell + Slack: When a new order is placed in Magento, a lead is created in Zendesk Sell. A notification is then sent to a Slack channel to alert the sales team.

Zendesk Sell + Mailchimp: When a deal is updated in Zendesk Sell, specifically when the deal is closed, the associated customer is added to a Mailchimp list for targeted marketing promotions.

Magento and Zendesk Sell integration alternatives

About Magento

Automate Magento tasks in Latenode. Sync product data, track orders, manage customers across your systems without code. Connect Magento to CRMs, marketing tools, and accounting software to streamline e-commerce operations. Use AI to personalize offers and segment audiences. Latenode’s visual editor makes automation simple, scalable, and cost-effective.

About Zendesk Sell

Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.

See how Latenode works

FAQ Magento and Zendesk Sell

How can I connect my Magento account to Zendesk Sell using Latenode?

To connect your Magento account to Zendesk Sell on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Magento and click on "Connect".
  • Authenticate your Magento and Zendesk Sell accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync Magento orders to Zendesk Sell?

Yes, you can automatically sync Magento orders to Zendesk Sell using Latenode. This ensures your sales team has the latest customer purchase data, enhancing follow-up and personalization.

What types of tasks can I perform by integrating Magento with Zendesk Sell?

Integrating Magento with Zendesk Sell allows you to perform various tasks, including:

  • Create new Zendesk Sell contacts from new Magento customers.
  • Update Zendesk Sell deals when a Magento order is placed.
  • Send personalized emails based on Magento purchase history.
  • Trigger internal notifications for high-value Magento orders.
  • Generate reports combining sales and customer data.

How do I handle complex data transformations on Magento data?

Latenode supports JavaScript code blocks and AI steps for complex data transformations. This allows you to manipulate Magento data to fit Zendesk Sell's format.

Are there any limitations to the Magento and Zendesk Sell integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the APIs' polling frequency.
  • Custom Magento attributes may require manual mapping.
  • Complex workflows might require JavaScript knowledge.

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