How to connect Mailerlite and Zoho Desk
Create a New Scenario to Connect Mailerlite and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailerlite, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailerlite or Zoho Desk will be your first step. To do this, click "Choose an app," find Mailerlite or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Mailerlite Node
Select the Mailerlite node from the app selection panel on the right.


Mailerlite

Configure the Mailerlite
Click on the Mailerlite node to configure it. You can modify the Mailerlite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Mailerlite node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Zoho Desk

Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Mailerlite and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailerlite and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Mailerlite
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Mailerlite, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mailerlite and Zoho Desk integration works as expected. Depending on your setup, data should flow between Mailerlite and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailerlite and Zoho Desk
Mailerlite + Slack + Zoho Desk: When a new subscriber is created in Mailerlite, a notification is sent to a designated Slack channel. This alert prompts the support team to create a new ticket in Zoho Desk for personalized onboarding assistance.
Zoho Desk + Mailerlite + SurveyMonkey: When a ticket is closed in Zoho Desk, the contact's email is retrieved. An email is then sent via Mailerlite to this contact with a link to a SurveyMonkey survey to collect feedback on their support experience. (SurveyMonkey actions and triggers are not available, so we stop with the Mailerlite email.)
Mailerlite and Zoho Desk integration alternatives

About Mailerlite
Use Mailerlite in Latenode to automate email marketing tasks. Add subscribers, send targeted campaigns, and track results based on triggers from your CRM, database, or e-commerce platform. Latenode’s visual editor and code blocks offer flexible control over message personalization and flow logic without complex coding or per-action pricing.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Mailerlite and Zoho Desk
How can I connect my Mailerlite account to Zoho Desk using Latenode?
To connect your Mailerlite account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailerlite and click on "Connect".
- Authenticate your Mailerlite and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from new Mailerlite subscribers?
Yes, you can! Latenode enables this with a visual, no-code workflow. Automatically generate tickets, ensuring support is notified instantly about new sign-ups, improving customer onboarding.
What types of tasks can I perform by integrating Mailerlite with Zoho Desk?
Integrating Mailerlite with Zoho Desk allows you to perform various tasks, including:
- Creating new Zoho Desk tickets for unsubscribed Mailerlite users.
- Updating Zoho Desk tickets when a Mailerlite subscriber's status changes.
- Adding new Mailerlite subscribers from Zoho Desk ticket updates.
- Sending customized Mailerlite emails based on Zoho Desk ticket activity.
- Synchronizing contact information between Mailerlite and Zoho Desk.
CanIuseJavaScripttoenhancetheMailerliteZohoDeskautomation?
Yes! Latenode allows JavaScript code integration, enabling you to implement complex logic and custom data transformations beyond simple no-code workflows.
Are there any limitations to the Mailerlite and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- API rate limits for Mailerlite and Zoho Desk apply based on your accounts.
- Initial setup requires understanding of both Mailerlite and Zoho Desk data structures.