How to connect Mailhook and Simplesat
Create a New Scenario to Connect Mailhook and Simplesat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailhook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailhook or Simplesat will be your first step. To do this, click "Choose an app," find Mailhook or Simplesat, and select the appropriate trigger to start the scenario.

Add the Mailhook Node
Select the Mailhook node from the app selection panel on the right.

Mailhook
Configure the Mailhook
Click on the Mailhook node to configure it. You can modify the Mailhook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Simplesat Node
Next, click the plus (+) icon on the Mailhook node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.

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Simplesat
Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the Mailhook and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailhook and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Simplesat
Trigger on Webhook
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Mailhook
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Mailhook, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mailhook and Simplesat integration works as expected. Depending on your setup, data should flow between Mailhook and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailhook and Simplesat
Simplesat + Mailhook + Slack: When a new answer is submitted in Simplesat, Mailhook is triggered to receive the survey data. Then, a message is sent to a specified Slack channel with the customer feedback scores for team review.
Mailhook + Simplesat + Google Sheets: Upon receiving a new email via Mailhook, the flow extracts survey response data from Simplesat using the 'Get Response' action. The extracted data is then added as a new row in a designated Google Sheet.
Mailhook and Simplesat integration alternatives
About Mailhook
Use Mailhook in Latenode to instantly capture incoming emails and parse their contents into usable data. Trigger workflows on specific email events, like form submissions or order confirmations. Route parsed data to other apps, databases, or AI models for advanced processing. Automate email handling without code and scale as needed.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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See how Latenode works
FAQ Mailhook and Simplesat
How can I connect my Mailhook account to Simplesat using Latenode?
To connect your Mailhook account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailhook and click on "Connect".
- Authenticate your Mailhook and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys on new support emails?
Yes, with Latenode! Trigger Simplesat surveys automatically when new support emails arrive in Mailhook. This ensures timely feedback, improving customer satisfaction without manual effort.
What types of tasks can I perform by integrating Mailhook with Simplesat?
Integrating Mailhook with Simplesat allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after email interactions.
- Tracking survey responses directly related to specific email threads.
- Creating personalized follow-up emails based on survey feedback.
- Analyzing feedback trends linked to email support performance.
- Alerting support managers of negative feedback via automated notifications.
How secure is my Mailhook data within Latenode workflows?
Latenode employs robust security measures, including encryption and access controls, ensuring your Mailhook data remains secure throughout all workflows.
Are there any limitations to the Mailhook and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript coding in advanced scenarios.
- The number of surveys sent per month is still subject to Simplesat's plan limits.
- Attachment handling from Mailhook emails in Simplesat may require custom parsing.