How to connect Mailjet and Zoho Desk
Create a New Scenario to Connect Mailjet and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailjet, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailjet or Zoho Desk will be your first step. To do this, click "Choose an app," find Mailjet or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Mailjet Node
Select the Mailjet node from the app selection panel on the right.

Mailjet
Add the Zoho Desk Node
Next, click the plus (+) icon on the Mailjet node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Mailjet and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailjet and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Mailjet
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Mailjet, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mailjet and Zoho Desk integration works as expected. Depending on your setup, data should flow between Mailjet and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailjet and Zoho Desk
Mailjet + Zoho Desk + Slack: When a new email event (like a bounce or delivery failure) occurs in Mailjet, a ticket is created in Zoho Desk. Subsequently, a message is sent to a designated Slack channel to alert the support team.
Zoho Desk + Google Sheets + Mailjet: When a new ticket is created in Zoho Desk, a new row is added to a Google Sheets report. Then, an email is sent via Mailjet to notify stakeholders of the updated report.
Mailjet and Zoho Desk integration alternatives
About Mailjet
Use Mailjet in Latenode to automate email sending based on triggers from other apps. Update contact lists, send personalized campaigns, and track results—all without code. Connect Mailjet to your CRM, database, or e-commerce platform for automated workflows. Latenode provides the flexibility and scale to manage complex email automations efficiently, with no per-step cost limitations.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Mailjet and Zoho Desk
How can I connect my Mailjet account to Zoho Desk using Latenode?
To connect your Mailjet account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailjet and click on "Connect".
- Authenticate your Mailjet and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create tickets from failed Mailjet campaigns?
Yes, you can! Latenode's visual editor simplifies this. Automatically create Zoho Desk tickets from Mailjet bounce notifications, improving support responsiveness.
What types of tasks can I perform by integrating Mailjet with Zoho Desk?
Integrating Mailjet with Zoho Desk allows you to perform various tasks, including:
- Create Zoho Desk tickets for unsubscribes from specific Mailjet lists.
- Update contact information in Zoho Desk based on Mailjet email activity.
- Send customized Mailjet emails upon new ticket creation in Zoho Desk.
- Track Mailjet campaign performance directly within Zoho Desk dashboards.
- Trigger Mailjet email sequences when a Zoho Desk ticket reaches a specific status.
Can I use Javascript code to transform Mailjet data in Latenode?
Yes! Latenode allows you to use JavaScript to manipulate Mailjet data before sending it to Zoho Desk, adding custom logic and transformations.
Are there any limitations to the Mailjet and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require advanced JavaScript knowledge.
- Large-scale data synchronization might be subject to API rate limits.
- Custom field mapping requires careful configuration to ensure data accuracy.