How to connect Mailmodo and LiveChat
Create a New Scenario to Connect Mailmodo and LiveChat
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mailmodo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mailmodo or LiveChat will be your first step. To do this, click "Choose an app," find Mailmodo or LiveChat, and select the appropriate trigger to start the scenario.

Add the Mailmodo Node
Select the Mailmodo node from the app selection panel on the right.


Mailmodo

Configure the Mailmodo
Click on the Mailmodo node to configure it. You can modify the Mailmodo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Mailmodo node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Mailmodo and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mailmodo and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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LiveChat
Trigger on Webhook
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Save and Activate the Scenario
After configuring Mailmodo, LiveChat, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Mailmodo and LiveChat integration works as expected. Depending on your setup, data should flow between Mailmodo and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mailmodo and LiveChat
LiveChat + Google Sheets + Mailmodo: When a chat is deactivated in LiveChat, the transcript and user details are added as a new row in Google Sheets. Then, Mailmodo sends a personalized email to the user based on the chat interaction.
LiveChat + Mailmodo + Slack: When a new chat starts in LiveChat and a new customer is added to Mailmodo, a notification is sent to a designated Slack channel.
Mailmodo and LiveChat integration alternatives

About Mailmodo
Use Mailmodo in Latenode to automate transactional emails and marketing campaigns directly from your workflows. Trigger personalized emails based on CRM updates, e-commerce events, or data transformations. Latenode lets you control Mailmodo with logic, AI, and custom scripts, while avoiding per-step pricing. Optimize your outreach with a visual builder.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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See how Latenode works
FAQ Mailmodo and LiveChat
How can I connect my Mailmodo account to LiveChat using Latenode?
To connect your Mailmodo account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mailmodo and click on "Connect".
- Authenticate your Mailmodo and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add new LiveChat leads to Mailmodo campaigns?
Yes, you can! Latenode's visual editor makes this easy. Automatically add LiveChat leads to Mailmodo for targeted email sequences, nurturing prospects and boosting conversions efficiently.
What types of tasks can I perform by integrating Mailmodo with LiveChat?
Integrating Mailmodo with LiveChat allows you to perform various tasks, including:
- Automatically adding new LiveChat users to a Mailmodo contact list.
- Sending personalized Mailmodo email campaigns based on LiveChat interactions.
- Triggering LiveChat messages when a user opens a Mailmodo email.
- Updating LiveChat contact information from Mailmodo email responses.
- Analyzing campaign performance using data from both Mailmodo and LiveChat.
How do I handle bounced emails in Mailmodo through LiveChat?
Latenode allows you to create workflows to automatically notify LiveChat agents about bounced emails, ensuring prompt follow-up actions for deliverability.
Are there any limitations to the Mailmodo and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with extensive data transformations may require JavaScript nodes.
- Real-time data synchronization depends on the API rate limits of Mailmodo and LiveChat.
- Custom Mailmodo templates need to be pre-built before using them in Latenode workflows.