How to connect ManyChat and OpenPhone
Create a New Scenario to Connect ManyChat and OpenPhone
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ManyChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, ManyChat or OpenPhone will be your first step. To do this, click "Choose an app," find ManyChat or OpenPhone, and select the appropriate trigger to start the scenario.

Add the ManyChat Node
Select the ManyChat node from the app selection panel on the right.

ManyChat
Configure the ManyChat
Click on the ManyChat node to configure it. You can modify the ManyChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the ManyChat node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone
Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the ManyChat and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ManyChat and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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OpenPhone
Trigger on Webhook
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ManyChat
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Webhook response
Save and Activate the Scenario
After configuring ManyChat, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ManyChat and OpenPhone integration works as expected. Depending on your setup, data should flow between ManyChat and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ManyChat and OpenPhone
ManyChat + Google Sheets + OpenPhone: When a new or updated custom field is detected in ManyChat, the information is added as a new row in Google Sheets, and a new contact is created in OpenPhone using that data.
OpenPhone + ManyChat + Slack: When a call event occurs in OpenPhone (e.g., a missed call), a message is sent to the user in ManyChat and a notification is sent to a Slack channel to alert the team.
ManyChat and OpenPhone integration alternatives
About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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See how Latenode works
FAQ ManyChat and OpenPhone
How can I connect my ManyChat account to OpenPhone using Latenode?
To connect your ManyChat account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ManyChat and click on "Connect".
- Authenticate your ManyChat and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger OpenPhone calls from ManyChat flows?
Yes, you can! With Latenode, automatically trigger OpenPhone calls based on ManyChat interactions, ensuring prompt follow-up and personalized engagement. Scale lead engagement with ease.
What types of tasks can I perform by integrating ManyChat with OpenPhone?
Integrating ManyChat with OpenPhone allows you to perform various tasks, including:
- Automatically call new ManyChat leads via OpenPhone for immediate engagement.
- Log OpenPhone call details directly into ManyChat contact profiles.
- Send SMS updates via OpenPhone based on ManyChat chatbot conversations.
- Trigger ManyChat sequences when an OpenPhone call ends.
- Create personalized outreach campaigns based on combined chat and call data.
Can I use JavaScript to customize ManyChat and OpenPhone integrations?
Yes! Latenode allows custom JavaScript code to tailor integrations, enabling advanced data manipulation and personalized workflow logic.
Are there any limitations to the ManyChat and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex ManyChat flows with numerous steps may require optimization for real-time OpenPhone triggers.
- OpenPhone API call limits may impact high-volume automation scenarios; monitor your usage.
- Custom JavaScript code requires careful testing to avoid errors in production workflows.