Mautic and OpenPhone Integration

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Sync Mautic contacts to OpenPhone for personalized calls and texts, triggered by marketing events. Latenode's visual editor makes complex automation simple, and affordable execution costs mean scaling outreach is easier than ever.

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Mautic

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Mautic and OpenPhone

Create a New Scenario to Connect Mautic and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mautic, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mautic or OpenPhone will be your first step. To do this, click "Choose an app," find Mautic or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Mautic Node

Select the Mautic node from the app selection panel on the right.

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Mautic

Configure the Mautic

Click on the Mautic node to configure it. You can modify the Mautic URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Mautic

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Mautic node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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OpenPhone

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Connect OpenPhone

Sign In

Run node once

Configure the Mautic and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the Mautic and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Mautic, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Mautic and OpenPhone integration works as expected. Depending on your setup, data should flow between Mautic and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Mautic and OpenPhone

Mautic + OpenPhone + Slack: When a new contact is created in Mautic, an OpenPhone text message is sent to the contact. If the contact replies to the OpenPhone text message, a notification is sent to a Slack channel to alert the sales team.

OpenPhone + Mautic + HubSpot: When a new call event is registered in OpenPhone, the details are logged as an activity in Mautic, and the corresponding contact is created or updated in HubSpot.

Mautic and OpenPhone integration alternatives

About Mautic

Automate marketing with Mautic in Latenode. Sync contacts, track campaigns, and trigger actions based on customer behavior. Integrate Mautic with other apps for a 360° view of your customers. Use Latenode's visual editor and code blocks to build custom workflows that adapt to your business needs without complex coding or expensive add-ons.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

Mautic + OpenPhone integration

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FAQ Mautic and OpenPhone

How can I connect my Mautic account to OpenPhone using Latenode?

To connect your Mautic account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Mautic and click on "Connect".
  • Authenticate your Mautic and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate SMS marketing follow-ups from Mautic using OpenPhone?

Yes, you can. Latenode enables this with a visual builder and advanced logic blocks. Trigger personalized SMS messages via OpenPhone based on Mautic engagement for improved conversion rates and customer experience.

What types of tasks can I perform by integrating Mautic with OpenPhone?

Integrating Mautic with OpenPhone allows you to perform various tasks, including:

  • Automatically adding new OpenPhone contacts as Mautic contacts.
  • Sending SMS appointment reminders via OpenPhone from Mautic campaigns.
  • Logging OpenPhone call activity as notes in Mautic contact timelines.
  • Triggering Mautic workflows based on OpenPhone call outcomes.
  • Updating Mautic contact properties with OpenPhone call data.

How do I handle errors when Mautic and OpenPhone data is out of sync?

Latenode's error handling allows you to set up alerts and automated retries, ensuring data consistency between Mautic and OpenPhone, and improving data integrity.

Are there any limitations to the Mautic and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the API limits of both apps.
  • Complex data transformations may require custom JavaScript code.
  • Historical data migration between the two platforms is not automated.

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