Mautic and PagerDuty Integration

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Connect Mautic with PagerDuty to instantly alert your on-call team about high-value lead activity. Latenode's visual editor lets you customize alerts with JavaScript and scale the workflow affordably, paying only for execution time, not by steps.

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Mautic

PagerDuty

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Mautic and PagerDuty

Create a New Scenario to Connect Mautic and PagerDuty

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mautic, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mautic or PagerDuty will be your first step. To do this, click "Choose an app," find Mautic or PagerDuty, and select the appropriate trigger to start the scenario.

Add the Mautic Node

Select the Mautic node from the app selection panel on the right.

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Mautic

Configure the Mautic

Click on the Mautic node to configure it. You can modify the Mautic URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Mautic

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Connect Mautic

Sign In

Run node once

Add the PagerDuty Node

Next, click the plus (+) icon on the Mautic node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.

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Mautic

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PagerDuty

Authenticate PagerDuty

Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.

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Mautic

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PagerDuty

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Connect PagerDuty

Sign In

Run node once

Configure the Mautic and PagerDuty Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect PagerDuty

PagerDuty Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Mautic and PagerDuty Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Mautic, PagerDuty, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Mautic and PagerDuty integration works as expected. Depending on your setup, data should flow between Mautic and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Mautic and PagerDuty

Mautic + PagerDuty + Slack: When a new contact reaches a specified point threshold in Mautic, indicating a critical campaign issue, an incident is triggered in PagerDuty, and a notification is sent to a designated Slack channel to alert the team.

PagerDuty + Mautic + Twilio: When a new or updated incident occurs in PagerDuty, specifically related to a Mautic campaign failure, a text message is sent via Twilio to the on-call engineer to provide immediate notification.

Mautic and PagerDuty integration alternatives

About Mautic

Automate marketing with Mautic in Latenode. Sync contacts, track campaigns, and trigger actions based on customer behavior. Integrate Mautic with other apps for a 360° view of your customers. Use Latenode's visual editor and code blocks to build custom workflows that adapt to your business needs without complex coding or expensive add-ons.

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

Mautic + PagerDuty integration

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FAQ Mautic and PagerDuty

How can I connect my Mautic account to PagerDuty using Latenode?

To connect your Mautic account to PagerDuty on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Mautic and click on "Connect".
  • Authenticate your Mautic and PagerDuty accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically alert support for high-value lead activity?

Yes, using Latenode, trigger PagerDuty incidents based on Mautic lead scores. This ensures your team promptly addresses the needs of your most valuable prospects.

What types of tasks can I perform by integrating Mautic with PagerDuty?

Integrating Mautic with PagerDuty allows you to perform various tasks, including:

  • Create PagerDuty incidents for urgent issues identified in Mautic campaigns.
  • Automatically assign incidents to specific teams based on lead source in Mautic.
  • Update Mautic contact properties when a PagerDuty incident is resolved.
  • Escalate PagerDuty incidents if leads show further engagement in Mautic.
  • Track incident resolution times against Mautic campaign performance.

Can I use JavaScript to enhance Mautic data for PagerDuty alerts?

Yes, Latenode supports JavaScript code blocks, enabling advanced data manipulation and customized alerts based on Mautic data.

Are there any limitations to the Mautic and PagerDuty integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Mautic data structures may require custom JavaScript parsing.
  • PagerDuty API rate limits may impact high-volume Mautic workflows.
  • Custom field mapping requires careful configuration.

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